Delaware North
Location
Charleston, WV | United States
Job description
The Opportunity
Delaware North is hiring a full-time and part-time IT Technician to join our team at Mardi Gras Hotel and Casino, in Cross Lanes, WV. With all technology at your fingertips and the Operation Lead by your side, you will work to support daily technical operations at Mardi Gras Hotel and Casino. Hours for this position are 9 am - 5 pm Wednesday through Sunday.
If you are an IT Administrator that enjoys troubleshooting, assisting with implementation of computing technology associated with applications, data, communications, hardware, and networks, you will fit right into our collaborative team! Apply now.
Pay
$16.00 - $17.00 / hour
Information on our comprehensive benefits package can be found at .
Benefits
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
Weekly pay
Employee assistance program
Training and development opportunities
Employee discounts
Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
Responsibilities
Provide maintenance and support for desktops, laptops and end-user support for hardware and software systems
Assist implementing solutions at the operating location, ensuring solutions are consistent with the overall IT strategy of Delaware North
Set up and maintain computer software and hardware, user account and computer configurations for team members
Actively prioritize and resolve issues and end-user help requests during normal business hours as well as during events
Record, track, and document successful and unsuccessful actions made through help desk request problem-solving process
Qualifications
Must be able to work schedule which is Wednesday through Sunday, 9 am to 5 pm
Minimum 1 year experience in a technical support role
Experience with point of sale, property management systems, retail systems, cloud-based computing, network support, and Windows
Excellent verbal and written communication, organization, and sales skills in a customer service-driven industry
Team-oriented and able to prioritize job responsibilities
Ability to work a flexible schedule, including nights, weekends, and holidays
Shift Details
Evening shift
Split shift
Weekends
Holidays
Who We Are
Delaware North operates Mardi Gras Casino and Resort dating back to 2018. Located 14 miles west of Charleston, West Virginia, Mardi Gras features more than 25 table games, a poker room, more than 850 slot machines, live greyhound racing, and off-track betting for both greyhound and horse racing; several restaurants and a 150-room hotel.
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Job tags
Salary
