Location
Greensboro, NC | United States
Job description
Summary
Reports To: Housekeeping Manager
Requirements:
- Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
- Minimum of 1 year of experience, preferably in Hospitality Industry.
- Must be a strong leader, self-motivator, and team builder.
General Responsibilities:
- Respond promptly to requests from guests and other departments.
- Identify and report preventative or other maintenance issues in public areas or guest rooms.
- Performs any combination of the following tasks to maintain guestrooms, working areas, and the hotel premises in general in a clean and orderly manner.
- Must be able to work independently and as a team player.
Primary Functions:
- Cleans rugs, carpets and upholstered furniture using a vacuum cleaner, broom and carpet shampoo machine.
- Cleans rooms, hallways, and restrooms.
- Washes walls and ceiling, moves furniture and turn mattress.
- Sweeps, mops, scrubs, waxes, and polishes floor.
- Dusts and polishes metalwork.
- Collects soiled linen for laundering.
- Received linen supplies from floor shoots.
- Maintains housekeeping carts.
- Removes trash collected by room attendants.
- Walk all assigned floors at beginning and end of shift to collect Newspaper bags, newspapers, trash, soiled linen.
- Pickup clean linen and refill the par stock of linen on each floor pantry.
- Deliver towels, cribs, cots, and other items to the guest rooms on requests.
- Perform duties of room attendant when necessary.
- Sort linen, stock room attendant closets.
- Refill the par stock of guest amenities and supplies on each floor pantry.
- Help the house cleaners with the heavy lifting when super cleaning / spring-cleaning of rooms.
- Clean all public areas in the prescribed manner while following department standard operating procedures.
- Remove soiled linen and trash from the poolside and other service area and take to appropriate locations in the prescribed manner.
- Assist room attendant / house cleaner with placing bed boards, rollways beds, extra bed etc.
- Report missing / found articles, damage, or merchandise problems to the housekeeping supervisors.
- Always respond in a friendly, helpful manner to guests and other colleagues.
- Take up any tasks assigned by the supervisors as and when needed.
- Report to work in required uniform and in adherence with the Hotels Dress Code Policy.
Optimum Attributes:
- Willing to take responsibility and accountability for the team.
- Able to perform routine responsibilities with minimal direction.
- Well-groomed and professional appearance.
- Willing to work on weekends and holidays if required.
Performance Standards:
Annual performance evaluations are subjected to contributions of measurable value to hotel metrics and goals.
This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.
Job tags
Salary
