Registration Staff

Location

West Virginia | United States

Job description

Direct Report

Registration Manager

● High level emotional intelligence

● Active in team dynamics, conflict prevention /resolution , and identifying customer needs

● Cheerful attitude and servant leadership disposition

● Dedicated customer service and people oriented

● Adaptability in a fast-paced environment with ability to learn

● Ability to interact with men and women of all ages and maturity levels of staff/customers

● Meet with advisors of groups and individuals upon arrival and review their paperwork, charges, and payments; make arrangements for collection of monies prior to departure dates

● Oversee and coordinate the participant check-in activities

● Coordinate with Base Camp staff to assist with check-in of late arrivals

● Provide cheerful and helpful service to all SBR participants, guests, and staff

● Be a resource for all program and operations knowledge

● Resolve customer service issues in a thorough and timely manner

● Other duties or projects as assigned by SBR leadership

● Abide by policies and procedure outlined in the SBR staff handbook

● 18 years of age or older

● Conflict resolution and problem-solving skills

● Solid interpersonal communication abilities

● Organized and detail-oriented

● Comfortable learning new software

● Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service.

● Ability to use Microsoft Teams daily for work related communication and coordination

● Be or become a registered member of the Boy Scouts of America

● Contribute at least one improvement to Registration operations

● Reply to all emails within 24 hours within your scope of work

● Up to 1 hours a day of either standing, walking, hiking, and the ability to lift 50 lbs.

Can pass the physical exam and approved for SBR height and weight requirements HERE

Summit staff uniform

Job tags

Salary

$1,350 - $1,430 per month