---

---

Location

Fort Mill, York County, SC | United States

---

Job description

About Us:
We are a cutting-edge sub-servicing entity powered by seasoned experts in the mortgage servicing industry. Our mission at the company is to deliver top-notch technology, products, and services tailored for the mortgage and real estate sectors, all underpinned by exceptional personalized support. Through a culture that prioritizes inclusivity and people-first values, we have garnered recognition including being listed on the prestigious Fortune 100 Best Companies to Work For® for eight consecutive years. Additionally, we have earned accolades for fostering an environment supportive of women, diversity, and LGBTQ+ individuals, featuring on over 50 regional best places to work lists. At the company, we continually strive to be an outstanding workplace for everyone.

What We Do:
As the Loan Boarding Operations Manager, you will play a pivotal role in onboarding and supporting the transfer of residential mortgage servicing rights and sub-servicing relationships. Working closely with senior management and serving as a linchpin in the client management team, you will navigate multiple projects with finesse in a fast-paced environment, demonstrating sound judgment and adept risk management.

How You'll Contribute:

- Support senior management in day-to-day operations pertaining to loan boarding, servicing transfers, and MSR acquisitions.
- Lead by example, serving as the primary escalation point, mentor, and coach for a multi-functional team.
- Participate in due diligence activities from deal initiation through execution.
- Collaborate with the Loan Boarding team to ensure seamless access to loan data required for mortgage loan conversions.
- Compile auditable project documentation, encompassing due diligence, data mapping decisions, and customer impact assessments.
- Develop and maintain project schedules, task lists, and reporting for loan acquisitions and servicing transfers.
- Ensure compliance with Agency forms, approvals, and instructions for new sub-servicing relationships.
- Facilitate complete deal onboarding, verifying receipt of electronic data, loan images, physical loan documents, and other transaction settlement requirements.
- Uphold a professional image for the company through effective communication with sellers, servicing entities, and relevant stakeholders.
- Assist management in developing and updating department procedures.

What You'll Bring:

- Bachelor's Degree in business, finance, or related field (or equivalent work experience).
- 5-7 years of mortgage experience with a comprehensive understanding of the loan servicing life cycle.
- 3-5 years of demonstrated experience in a supervisory or management role.
- Proficiency in Black Knight MSP.
- Familiarity with Fannie Mae, Freddie Mac, and GNMA investor guidelines pertaining to servicing transfers.
- Strong organizational skills and ability to meet stringent deadlines.
- Leadership and management skills, including the ability to motivate, mentor, train, evaluate performance, and lead a diverse team in a dynamic environment.
- Proficiency in Microsoft Office suite.
- Excellent oral and written communication skills, coupled with superior time-management, organizational, and project planning abilities.

Salary Range:
$66,980 - $130,020

What We Offer:
At the company, we celebrate individuality and embrace diversity, equity, and inclusion as integral to our success. Our People First Culture encourages authenticity and fosters an inclusive workplace for all. We offer a comprehensive benefits package, including medical, dental, vision, 401k, PTO/paid sick leave, and other perks like an employee stock purchase plan, based on eligibility.
Employment Type: Full-Time
Salary: $ 66,000.00 130,000.00 Per Year

---

Job tags

---

---

Salary