Location
Menomonee Falls, WI | United States
Job description
This list of duties and responsibilities is not all-inclusive and may be expanded from time to time to include other duties and responsibilities, as management may deem necessary.
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- Responsible for meeting or exceeding company performance metrics for driving continuous improvement and making well-informed decisions for manufacturing activities, resource allocation, and strategic planning.
- Grow new business with current accounts in conjunction with the Regional Sales Manager, Customer Service Representative, and other team members.
- Understand customer capabilities, equipment & specifications as well as needs and wants of a project and communicate this to the organization so appropriate structures can be suggested.
- Gather necessary information to develop quotes and capture new business with current customers or maintain existing business while also assisting in forecasting/budgeting sales for accounts.
- Initiate internal communication of customer requirements on testing & regulatory requests needed to provide customer with accurate information in a timely manner.
- Enter & manage customer projects through sales process including orders for new & sample items.
- Coordinate problem-solving efforts (invoice resolution, quality issues, customer complaints, etc.) to communicate a resolution to the customer.
- Travel to and entertain customers (with the Regional Sales Manager) to strengthen the relationship. Invite customers to Glenroy to demonstrate manufacturing capabilities and offer press approvals and audit opportunities.
- Uphold Glenroy's core values of PRAISE: Positivity, Respect, Adaptability, Involved, Support, and Collaboration.
- Acts as a safety leader and puts safety first in all responsibilities. Works in conjunction with the Safety Manager to establish and maintain all policies and programs to assure a safe working environment. Complies with all safety and health guidelines, quality standard practices/procedures, and housekeeping standards.
Job tags
Salary
