Computer Service Desk Technician

Location

Hill Air Force Base, UT | United States

Job description

Job Description:

Candidate will provide service desk support to users and organzations located at Hill Air Force Base, UT.

• Respond to phone, web, and email requests for computer related issues.
• Provide support using remote software tools.
• Provide documentation for each resolution through the Remedy ticketing system.
• Assist with training users on software related questions.
• Ability to properly troubleshoot and provide support for both hardware and software related issues.
• Assist users in a timely manner.

Required Skills:

• Must have or be able to obtain a current CompTIA Security+ Certification.
• Must have or be able to obtain and maintain a Department of Defense Secret Clearance.

Job tags

Salary