Operations Manager| Lynnwood Event Center

Location

Lynnwood, WA | United States

Job description

Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the  way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.

We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:

• We treat each other fairly and with respect.
• We act with integrity.
• We have an entrepreneurial spirit.
• We give back to our global community.

More information at  OakViewGroup.com , and follow OVG on  Facebook ,  Instagram ,  Twitter , and  LinkedIn . 

This Operations Manager reports to the Director of Operations and is responsible for assisting in the administration, planning, budgeting, and direction for the operations of the Lynnwood Event Center including front and back of house services, technical services, information technology, conversion, custodial services, and equipment inventory control. Insures an effective and cost-efficient program by controlling the Operations budget and performs related day to day responsibilities as required.  

Coordinates all elements of facility operations including budgeting, purchasing , directs the operation and maintenance of the mechanical, electrical, HVAC, custodial, grounds, sound, lighting, a/v equipment, tele-communications systems, security, smoke/fire detectors and traffic control. Manager will serve as facility safety chairman to maintain a safe and secure facility for the public and employees.  

This role will pay a salary of $70,000 - $85,000 - s alary c ommensurate with experience.  

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and holidays).  

Job expires 5/31/2024

• Assists the Director of Operations in the overall daily operation and maintenance of the facilities.    
• Plan, direct, coordinate, and review the work plan for all event changeovers; meet with staff to identify and resolve problems; assign work activities, projects, and programs; monitor workflow; review and evaluate work products, methods, and procedures.  
• Attends BEO, Pre-Cons, and pre-production meetings as needed.  
• Meets with guests’ onsite to ensure that their needs are met, and the equipment setup is working properly.  
• Select, train, motivate and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.  
• Portrays a polished, professional image according to the guidelines in the Employee Guide and/or Lynnwood Event Center standards and ensures the team adheres to the same standards.  
• Coordinate labor hours for staff and temporary workers. Report labor allocations to Director of Operations.  
• Participate in the development and administration of the Operations budget; forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments, as necessary.  
• Coordinate facility arrangements and monitor the work of contractors, including equipment rental and company owned assets. Report any issues to Director of Operations immediately .  

• Ensure staff is working safely, efficiently and are aware of proper safety guidelines. Conduct monthly safety meeting.  
• Order supplies and materials for maintenance programs within budget guidelines; receive and maintain supplies.  
• Maintain hazardous materials communication program, material safety data sheets and required records and permits; maintain knowledge of changes in pertinent Federal, State and Local regulations.  
• Develop and maintain an accurate record keeping system, including equipment maintenance and inventory logs.  
• Experience and working knowledge of scissor lifts, pallet jacks, electrical, refrigeration, and plumbing.  

• Minimum of three (3) years’ experience in an operations position in a convention center, event center, arena, performing arts center, theater or public assembly facility with knowledge of set up/housekeeping and event coordination including progressive supervisory responsibility.  
• Bachelor’s degree from accredited college/university in a related field (Facility Management, Engineering, Sports Management, etc.) preferred; High School Diploma (or equivalent) required .  
• Familiarity with OSHA requirements  
• Strong interpersonal skills required , including excellent verbal and written communication skills in the English language.  
• Self-motivated with excellent organizational skills  
• Working knowledge of audio-visual equipment  
• Proficiency with computer software and programs, including the Internet and Microsoft Office  
• Strong verbal and written communication skills in the English language.  
• Must be able to work a flexible schedule including, early mornings, evenings, weekends, holidays, and extended number of consecutive days.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any other protected class under federal, state, or local law.

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