Primary Services
Location
San Diego, CA | United States
Job description
THE COMPANY:
Our Client is a different kind of Power Company, offering solar and storage services to homeowners within the United States and its territories through our network of local solar dealers. Our Client believes in achieving more by working together; their diverse workforce allows an inclusive and innovative culture to power our long-term growth. Our Clients people focus on thinking beyond traditional limits and to do that, we need the creativity and energy of every person. Come be a part of the fastest growing segment of the energy industry! THE SOLAR ELECTRICIAN I POSITION: Our Client Energy Corporation is currently searching for Solar Electricians levels 1-5 for our Maintenance and Service team. Our Client owns and maintains a distributed fleet of residential solar systems across 29+ states and several U.S. territories. All monitoring and inbound customer service calls are handled in-house. We utilize a highly skilled team of technicians, as well as third-party service providers to maintain and service our fleet. The Solar Electrician Is primary responsibility is to support Operations & Maintenance (O&M) activities by providing quick response to maintain the performance of the solar systems, delivering excellent customer service to our customers and ensuring a smooth workflow and optimally performing solar systems. The Electrician uses troubleshooting skills to diagnose and repair solar systems at our customers residences, which includes rooftop work on systems. The Electrician positions fall in a 5 -Tier structure. Based on technical experience/competencies, licensure status, equipment training/competencies, certifications, and defined leadership behaviors, the selected candidate(s) will be eligible for a role in an appropriate tier. JOB RESPONSIBILITIES: Maintenance and Service Tasks: Utilizes knowledge, skills, and electrical testing equipment to evaluate systems accurately for maintenance, warranty repairs, design and other purposes; diagnoses and repairs solar and storage systems and electrical components Completes quality assurance inspections, documenting corrective actions, and ensuring completion of corrective items within defined timelines Submits service reports immediately following work order completion Collaborates closely with manufacturers and engineering team to resolve technical issues Identifies solutions to resolve technical design problems, including electrical systems used during construction Provides training to service staff on system operation, how to identify and resolve issues, repairs, etc. Develops and uses knowledge of all roof types and the appropriate flashings and mounts to use on those roofs Manages vehicle material stock and equipment inventory Maintains compliance with all Our Client Safety policies and practices Customer Service/Dealer Relationships Provides training to customers about service process, system usage, system operation, system performance and maintenance Manages and resolves customer concerns and issues in a timely manner; communicates and documents progress to customer and relevant Our Client employees Documents key communications in appropriate Our Client software Develops positive and professional relationships with dealers and service-only providers in assigned service area MINIMUM REQUIREMENTS: Experience 1+ year of experience as an electrician, solar installer or solar maintenance technician Minimum of 1+ year of experience as a solar installer or solar maintenance technician Licenses Current, valid Driver"s license with acceptable Motor Vehicle Record Current Residential or General Electrical license Technical Experience Working knowledge of the NEC for level 1 Successfully completed 100+ service issues as a solar maintenance electrician involving a non-communicating meter or meter upgrade Successfully completed 150+ service issues as a solar maintenance electrician involving a solar system or storage system that is zero-producing, including inverter replacements and equipment defects Successfully completed 150+ service issues as a solar maintenance electrician involving a solar system or storage system that is low producing, including general equipment issues, equipment warranty issues and installation defects Equipment Competency Demonstrates competency to perform removal and reinstallation of residential rooftop solar system BENEFITS:Job tags
Salary
