Certified Pool Operator

Location

Midway, UT | United States

Job description

Lodging Dynamics Hospitality Group is based in Provo, Utah and is a nationally recognized, award-winning operator of premium-brand, select service, and extended-stay hotels, and one of a few third-party operators approved by Marriott and Hilton. The Company has managed hotels in the Marriott, Hilton, Hyatt, and IHG premium-brand families. For more information, visit .

JOB SUMMARY

The Certified Pool Operator (CPO) oversees the maintenance, operation, and compliance of swimming pools within the designated facility. The CPO is responsible for ensuring the safety, cleanliness, and overall enjoyment of the pool area for guests. The CPO provides friendly and attentive service, enforces pool rules and regulations, and assists with various tasks to maintain a positive experience for all guests.

ESSENTIAL JOB FUNCTIONS

• Conducts routine inspections and maintenance tasks to ensure cleanliness and functionality of the pool and surrounding areas. This includes monitoring and adjusting chemical levels, cleaning filters, and performing equipment checks.
• Oversees the operation and maintenance of pool equipment, such as pumps, filters, heaters, and automated control systems.
• Reports any maintenance issues or safety concerns to the appropriate personnel.
• Enforces safety protocols and regulations to prevent accidents and ensure the well-being of pool patrons.
• Conducts regular safety inspections, implements emergency procedures, and provides training to team members on safety protocols.
• Maintains up-to-date, accurate records of pool maintenance activities, chemical levels, equipment inspections, and safety checks; compiles reports as required by regulatory agencies and/or management.
• Greets guests upon arrival and provides assistance as needed.
• Provides information about pool amenities, and offers towels and other amenities to guests.
• Interacts with guests in a professional and courteous manner; promptly addresses any questions or concerns they may have. Follows up to ensure guest satisfaction.
• Monitors pool area for potential hazards, including slippery surfaces, broken equipment, or unsafe behavior.
• Performs regular cleaning tasks, including skimming the pool surface, emptying trash receptacles, and arranging pool furniture.
• Enforce pool rules and regulations to ensure the safety of all guests.
• Maintains cleanliness and organization of towels, chairs, umbrellas, lounges, games, closets; removes trash, wipes down tables; sweeps floors.
• Provides a professional image at all times through appearance and dress.
• Completes all required Company training/compliance courses as assigned.
• Adheres to Company standards and maintains compliance with all policies and procedures.
• Performs other related duties as assigned.

LICENSES & CERTIFICATIONS

• Certified Pool Operator (CPO) Certification.
• CPR/AED Certification (Adult, Infant, and Child Rescue).
• First Aid Certification.

SKILLS & ABILITIES

This position requires the capability to understand and follow both oral and written directions, as well as, knowledge and usage of correct business English and office practices. Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers.

• Ability to work efficiently in a fast-paced environment.
• Strong communication and interpersonal skills.
• Ability to remain calm and composed in stressful situations.
• Basic knowledge of pool safety practices and emergency procedures.
• Knowledge of pool systems, water chemistry, and equipment operation.
• Excellent customer service skills.
• Proficient in time management; the ability to effectively organize and manage multiple priorities.
• Ability to take initiative and effectively adapt to changes.
• Recognizes an emergency situation and takes appropriate action.
• Able to establish and maintain a cooperative working relation.
• Able to use sound judgment; work independently, with minimal supervision.
• Preforms well with frequent interruptions and/or distractions.
• Basic math skills.

Lodging Dynamics Hospitality Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Lodging Dynamics does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.

Job tags

Salary