---

---

Location

Urbana, IL | United States

---

Job description

Global Education Knowledge Systems and Applications Coordinator - Illinois Abroad and Global

Exchange (Hybrid)

Illinois International - University of Illinois Urbana-Champaign

Illinois is a world leader in research, teaching, and public engagement. We serve the state, the nation, and the world by creating knowledge, preparing students for lives of impact, and addressing critical societal needs through the transfer and application of knowledge. Illinois is the place where we embrace difference. We embrace it because we value it. Illinois is especially interested in candidates who can contribute, through their research, teaching, and/or service, to the diversity and excellence of the Illinois community.
The University of Illinois Urbana-Champaign's Vision 2030 Global Strategy is comprised of five key strategies that will support the university in realizing its vision to be the pre-eminent public research university with a global impact. Illinois International will directly support several activities and initiatives related to the global strategy in the coming years. Learn more about Vision 2030 Global Strategy .

Illinois Abroad and Global Exchange at the University of Illinois Urbana-Champaign has an opening for a Global Education Knowledge Systems and Applications Coordinator.

Illinois Abroad and Global Exchange (IAGE) is a unit within Illinois International that provides exceptional study abroad experiences through academically and professionally integrated pathways for Illinois students, faculty, and staff. The IAGE core services model provides support and guidance to students, faculty, and staff seeking to internationalize the University of Illinois' land grant mission. They serve as a collaborative partner to units across campus and seek to align their operations with best practices in the field of education abroad to promote global competence. Learn more about IAGE . Learn more about Illinois International .

Primary Position Function/Summary:

Provide direct technical and analytical support for international mobility and partnerships software applications, and supports the development, restructuring, implementing, and training of new and existing data and information management systems solutions to support international programs and operations.

Statement of Duties & Responsibilities:

• Conduct implementation, upgrades, testing, and respond to all day-to-day functional customer service issues related to international mobility program and participation database software, international partnerships software, and other University software systems, ensuring accuracy in data collection systems.
• Coordinate international program knowledge management system, ensuring relevant processes, procedures, and definitions on international program operations are documented and shared with relevant stakeholders. Maintain systems protocols by writing and updating procedures with oversight of Assistant Director for Information Systems Management.
• Prepare statistical program-level and participant-level data reporting to interpret and identify trends such as participation rates, demographics, etc., filtering and cleaning data as necessary.
• Develop program evaluation and assessment instruments to measure effectiveness and impact of global strategy and learning initiatives.
• Develop and present training materials and provide system user support and training for staff on international education and related software systems.
• Anticipate and adhere to laws, regulations, and policies associated with international mobility and data systems.
• Serve as committee or working group member and/or liaison with other campus units at discretion of Assistant Director for Data and Systems.

Required Qualifications:

• High school diploma or equivalent.
• Any one or any combination totaling two (2) years (24 months) from the following categories:

A. College coursework which includes Information Technology (IT), IT Management, Programming, IT systems, or a closely related discipline, as measured by the following conversion table or its proportional equivalent:


- 30 semester hours equals one (1) year (12 months)


- Associate's Degree (60 semester hours) equals eighteen months (18 months)


- 90 semester hours equals two (2) years (24 months)


- Bachelor's Degree (120 semester hours) equals three (3) years (36 months)


B. Work experience in IT-related functions, such as hardware/software support, programming, network design, network engineering, IT systems integration, or IT/CRM systems integration, data analysis, database administration or closely related field.

• Demonstrated intermediate level experience in MS Excel.
• Demonstrated experience in preparing and interpreting statistical data reports to identify trends and patterns.

Preferred: (Successful candidates will have):

• Bachelor's degree in information systems, database management, or business, systems, or data analytics.
• Demonstrated technical experience with university CRM and/or student information systems.
• Demonstrated experience with web-based applications for study abroad, esp. Terra Dotta Systems (TDS).
• Demonstrated experience in restructuring internal workflow processes to align with university administration systems and federal regulations.
• Demonstrated experience with data visualization applications, e.g. Tableau.
• Demonstrated experience communicating complex technical ideas to a non-technical audience.

Knowledge, Skills, and Abilities (KSAs):

• Problem-solving skills to identify areas for process enhancement.
• Effective communication skills for sharing information with stakeholders, especially when presenting complex technical subject matter to a non-technical audience.
• Strong interpersonal and communication skills for effective collaboration.
• Excellent organizational skills to manage data, procedures, and training materials efficiently.
• Proficient in database management, data collection and data analysis.
• Ability to develop and maintain system protocols and procedures.
• Capacity to coordinate knowledge management systems and document relevant processes and procedures.
• Ability to respond to day-to-day functional customer service issues promptly and effectively.
• Ability to collaborate positively and effectively with diverse work groups.
• Flexibility to adapt to changes in software systems, technologies, and university procedures.

CAMPUS AND COMMUNITY:


The University of Illinois Urbana-Champaign is a comprehensive and major public land-grant university (Doctoral/Research University-Extensive) that is ranked among the best in the world. Chartered in 1867, it provides undergraduate and graduate education in more than 150 fields of study, conducts theoretical and applied research, and provides public service to the state and the nation. It employs about 3,000 faculty members who serve over 33,000 undergraduates and 17,000 graduate and professional students. More information about the campus is available at The university is located in the twin cities of Champaign and Urbana (total population 226,000) in east-central Illinois, and is situated about 140 miles south of Chicago, 125 miles west of Indianapolis, and 170 northeast of St. Louis. The University and its surrounding communities offer a cultural and recreational environment ideally suited to the work of a major research institution. For more information about the community, visit: Living in Champaign-Urbana , Visit Champaign County , or Champaign County Chamber of Commerce .



APPOINTMENT INFORMATION:


This is a full-time 100% Civil Service Information Technology Technical Associate position appointed on a 12-month service basis. The expected start date is as soon as possible after the close date. Salary will be determined based on the candidate's education, experience, skills, and internal equity considerations. The minimum salary for this position is $51,000.00.



Sponsorship for work authorization is not available for this position.


Civil Service employees may earn up to 28 days of vacation leave per year, depending on length of service. The University offers 11 annual paid holidays , 12 cumulative sick leave days, plus an additional 13 non-cumulative sick leave days, if needed, each year. For more information about campus holidays , vacation leave , and sick leave .


Health insurance is available to employees (with the option to purchase coverage for spouse and dependents), required participation in State Universities Retirement System (SURS), with several options for participation in additional retirement plans. Learn more about employee benefits at the University of Illinois . Newly hired employees are covered by the Medicare portion of Social Security and are subject to this deduction.


The University of Illinois has is strong committed to work-life balance and family-friendly programs for faculty and staff: Work-Life Balance & Family-Friendly Programs and Other Work-Life Programs .



APPLICATION PROCEDURES & DEADLINE INFORMATION:


Applications must be received by 6:00 pm (CST) on 02/05/2024 . Apply for this position using the Apply Now button at the bottom of this posting. Please include application, cover letter, resume, academic credentials, and (3) professional references, including name, email, and phone number. Academic credentials will be verified before hire. Applicants are encouraged to specifically relate their background and experience to the requirements of the position as outlined above. Applications not submitted through this will not be considered. For further information about this specific position, please contact Illinois International Human Resources at [email protected] . For questions regarding the application process, please contact Illinois Human Resources at 217-333-2137.



_____________________________________________________________________________________________________________________________


The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit For questions regarding the application process, please contact Illinois Human Resources at 217-333-2137.



_____________________________________________________________________________________________________________________________


The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, COVID-19 vaccination requirement, and employment eligibility review through E-Verify .


Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Requests may be submitted through the reasonable accommodations portal , or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing [email protected] .













To apply, visit














Copyright 2022 Jobelephant.com Inc. All rights reserved.



Posted by the FREE value-added recruitment advertising agency
jeid-b12f9e771a0f5f4db56d2948be81b759

About University of Illinois - Urbana-Champaign

The University of Illinois at Urbana-Champaign has earned a reputation as a world-class leader in research, teaching, and public engagement. With our land-grant heritage as our foundation, we pioneer innovative research that tackles global problems and expands the human experience. Our transformative learning experiences, in and out of the classroom, are designed to produce innovative alumni who desire to make a significant, societal impact.

Connections working at University of Illinois - Urbana-Champaign

---

Job tags

---

---

Salary