Staples
Location
Framingham, MA | United States
Job description
Staples is business to business. You’re what binds us together.
What you’ll be doing:
Oversee the proper handling of high exposure workers’ compensation claims, with some light management of general and auto liability claims being handled by our Third Party Administrator - including coverage confirmation, liability, damages, subrogation and contribution.
Attend legal proceedings (virtual or in person), as necessary for case resolution.
Establish, issue, and approve appropriate loss and expense reserves and payments within stated authority limit in accordance with regulatory, statutory and/or contractual requirements.
Negotiate and/or approve settlements within granted authority.
Work with internal and external customers and business partners in investigating and reaching an appropriate disposition of claims.
Demonstrate technical proficiency through timely and consistent execution of claim best practices and established claim handling guidelines.
Maintain working knowledge of the regulatory and jurisdictional requirements for assigned jurisdictions.
Establish and execute appropriate action plans for claim resolution, including cost mitigation.
Effectively manage litigation process, including assignment of defense counsel, monitoring of defense work produce and working with defense to efficiently reach a fair resolution of claims.
Draft and present claim reviews to supervisor that provide full evaluation of coverage, liability and damages and a proposed plan to resolve the claim and provide appropriate support for authority requests in excess of individual’s granted authority level.
Assist and/or directly manage less experienced staff members (max 2).
May assist Director, Risk Management with contract and RFP reviews and compilation of necessary documents for insurance renewals.
What you bring to the table:
Strong working knowledge of policy provisions and jurisdictional requirements for claim handling across the US.
Familiarity with coverage, negligence principles, claim investigation and negotiation techniques.
Experience with complex and litigated claims.
Ability to work independently, with minimal oversight.
Excellent verbal and written communication skills.
Proficient in use of Outlook and MS Office.
Ability to prioritize and organize work in a self-directed manner
RMIS or similar claim system/diary experience
What’s needed- Basic Qualifications:
Specialized Schooling/Associate Degree in General Business
5+ years of proper management of workers compensation with some light general and auto liability claims and TPA oversight or management
What’s needed- Preferred Qualifications:
Bachelor’s Degree in Risk Management, Insurance
CPCU, ARM, SCLA, WCP, AIC, RIMS-CRMP or similar insurance/risk certifications or designations
We Offer:
Inclusive culture with associate-led Business Resource Groups
Flexible PTO (22 days) and Holiday Schedule
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
Staples is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 for more information.
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