Spanish Bilingual Collection Agent
Location
Carrollton, TX | United States
Job description
Spanish Bilingual Collection Agent Location Carrollton, TX :
MUST speak fluent Spanish and English to be considered.
COMPENSATION (Spanish Bilingual Test Required to Pass) :
- $13 hr. starting base pay; additional ++$2 /hr. bilingual shift differential
- Plus, Bonus potential based on performance, and daily/weekly/ monthly incentives/prizes
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Persuades delinquent customers to establish repayment terms using computer system and various collection software while using professionalism, tact and adhering to all applicable collection laws.
- Achieves production goals and standards for servicing delinquent accounts without sacrificing quality of service.
- Follows Client Operating Standards, State and Federal Legal Requirements and Regulation in regard to Collections.
- Accurately and thoroughly notates each account with efforts performed and results attained.
- Handles PCI Data confidentially and securely.
SCHEDULE :
- Training 1st and 2nd week: Mon-Fri 8am-5pm
- Mon-Friday 8-hr shift between 8am-7pm
- Required one late night a week between 12am-9pm
- One Saturday a month
MINIMUM QUALIFICATIONS:
- High School Diploma/GED required
- Must be 18 years of age or older
- Client requirements for this campaign require a clean background check and a negative drug test result
- Effective communication, negotiation, and problem-solving skills
- Ability to multi-task in a production driven environment
- Must be comfortable navigating between multiple computer screens and systems
SWC GROUP BENEFITS:
- Holiday and Vacation Plan
- Medical, Dental and Vision Insurance
- Life Insurance
- Short-Term and Long-Term Disability Plans
- HSA (Pre-tax) Savings Account
- 401(k) Plan with matching contribution
- Employee Referral Bonus
- Paid Training Program
Job Type: Full-time
Pay: From $13.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
Work Location: In person
Job tags
Salary
