Surgery Scheduler - Urgently Hiring
Eye Consultants of Atlanta PC
Location
Newnan, GA | United States
Job description
Job Description
Job: | Surgery Scheduler/Medical Secretary | EEOC: | Admin Support |
Status: | Non-Exempt | Department: | Business Operations |
Position Overview: Coordinates and schedules ophthalmology surgical procedures Works closely with Physician and serves as Physician support in other duties as assigned. Manages phones as necessary to schedule including patients, facilities, and physicians. Educates and supports patient on surgical procedure. Assist patient in completing all necessary preoperative steps. Schedules post-operative follow up appointments.
Responsibilities:
- Highly organized and detail-oriented. Skilled in managing large amounts of information in a clear and thorough manner. Capable of working independently. Excellent interpersonal and communication skills when dealing with patients. Adaptable and able to respond quickly and adequately to change.
- Completes administrative tasks related to surgery. Manage all surgical documents, gather and input patient information, and enter all post-surgery data. Ensure that all pre-surgery paperwork is completed in time for the patient's appointment.
- Answers telephone and coordinates surgeries.
- Instructs patients in completion of medical history and information forms for surgery.
- Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.
- Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions;
- Writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information.
- Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.
- Prioritizes and plans work activities. Uses time efficiently. Plans for additional resources.
- Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
- Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
- Meets productivity standards; Completes work in timely manner; Strives to increase productivity;
Qualifications:
- 1-3 years related experience and/or training; or equivalent combination of education and experience.
- Demonstrating knowledge of surgery scheduling
- Showing proficiency in basic computer programs
PHYSICAL REQUIREMENTS (MediumMax 25lbs): up to 25 lbs, 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.
E NVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks
Job tags
Salary