Location
Tacoma, WA | United States
Job description
Puget Sound Home Health & Hospice is a Medicare-certified, 4.5 Star Rating agency serving King, Pierce, Thurston, and Grays Harbor County that is seeking an experienced Business Office Manager. We are looking for someone just as passionate as we are about providing quality patient services.
Benefits: • A choice of medical, dental, and vision plans
• Health concierge & Teladoc services
• FSA and HSA accounts
• Life, AD&D, STD, & LTD plans
• PTO
• Paid holidays
• Employee Assistance Program
• 401K with company match
• Company-wide celebrations of your great work & accomplishments.
• Support for your professional growth & development
• Free e-courses, training, seminars, & tuition reimbursement
• Flexible schedules
• Room for advancement
• AMAZING teammates & leaders that are supportive, inclusive, and fun!
• Compensation is DOE
Qualifications: - Associates required; bachelors preferred.
- Previous healthcare office management experience required, preferably in home health or hospice
- At least two years of data entry and word processing experience
- HR experience required
- LEAN management experience preferred
- Positive attitude and sense of urgency
Duties & Responsibilities: Maintains confidentiality with employee and patient information
Maintains accurate records in accordance with Medicare regulations
Business office management responsibilities: teams and their metrics
Payroll auditing
Oversee onboarding & onsite employee support
Demonstrated ability to answer and direct incoming phone calls
Inputs data into the computer system for billing purposes
Orders and maintains office and medical supplies and equipment
Responsible for informing staff of any changes, updates, etc., regarding admissions; discharges, visits, schedules; and clinical meetings as directed by the Program Director, Director of Clinical Services, and/or Administrator.
Tracks admission, discharge, IDTs, certification, and re-certification dates on all patients.
Responsible for assisting with audits of patient information.
Performs other necessary functions/duties as assigned by the Program Director and/or Administrator.
Participates in and assists with community activities, i.e., health fairs, conventions, community education programs, etc. as assigned by the Program Director, Director of Clinical Services, and/or Administrator.
We have created a culture of teamwork and support for our staff that is unlike any in the industry. This allows our talented team to focus on what they do best. We would love to meet you and hear your commitment to living
CAPLICO with us!
CAPLICO C ustomer Second (Employee First)
A ccountability
P assion For Learning
L ove One Another
I ntelligent Risk Taking
C elebration
O wnership
To learn more about Puget Sound Home Health & Hospice, please visit our website at
Follow us on Facebook at @
Puget Sound Home Health and Hospice is an affiliate of Cornerstone Health Care. Cornerstone is one of the most dynamic and progressive companies in the rapidly expanding home health, hospice, and home care industries. Affiliates of Cornerstone now operate 80 home health, hospice, and home care agencies across thirteen Western states and we expect this growth to continue.
We are proud to be affiliated with the Pennant Group, Inc. Pennant was created in 2019 in connection with The Ensign Group, Inc.'s spin-off of its home health, hospice, and senior living businesses. You can learn more about The Pennant Group at
Pennant Services is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at
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