Location
Surprise, AZ | United States
Job description
SURPRISE FORD is looking to add to their Sales Team!
AUTOMOTIVE SALES PROFESSIONALS
We are a company that has a philosophy of a family atmosphere with a corporate structure. We strive to ensure that our team members have the support they need to succeed. If you've got the drive to join a fast paced working environment and hit our high standards -- Apply today!
RESPONSIBILITIES (include but are not limited to):
- Conducts vehicle test drives
- Continuously learns about product updates, features, accessories, and inventory and their benefits to the customer.
- Demonstrates automobiles by explaining characteristics, capabilities, and features; taking test drives; comparing and contrasting competitive models; and explaining warranties and services.
- Helps customers with vehicle selection and promotes model options and features, value-add products and services, and purchase and finance options following dealership policies.
- Helps facilitate delivery by providing a clear explanation of vehicle and features operation, warranty, and servicing requirements.
- Learns to overcome objections, ask for the sale, negotiate price, complete sales or purchase agreement, and explain and offer warranties service and finance.
- Maintains accurate sales documentation.
- Maintains high CSI (Customer Satisfaction Index)
- Maintains an owner follow up system that encourages repeat and referral business and contributes to customer satisfaction.
- Maintains up-to-date knowledge of all vehicles, accessories, financing options, an promotions.
- Negotiates sale closure in a clear, concise, and highly ethical fashion.
- Prospects daily for potential customers and maintains consistent rapport with previously sold customers.
- Provides sales management information by completing required reports.
- Demonstrate behaviors consistent with the Company's Values in all interactions with customers, co-workers, and vendors.
- Follow all company policies and procedures.
- Attend sales meetings and training sessions as required.
- Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers.
- Establish personal goals that are consistent with the dealerships standards of productivity, and devise a strategy to meet those goals.
REQUIREMENTS (included but not limited to):
- Previous sales experience a plus (any industry).
- Excellent client customer service and satisfaction skills.
- Excellent communication, customer service, problem solving skills, including the ability to maintain composure under stress.
- Excellent telephone and customer service skills, including the ability to smile.
- Must be able to work well in a process driven environment.
- Must conduct oneself in a professional manner at all times.
- Must have confidence to be successful.
- Professional appearance and work ethic.
- Self-starter and self-motivator.
- Bilingual a PLUS!!
- Ford experience a Plus!
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Work Location :
- One location- 16825 W Waddell Rd, Surprise, AZ 85388
Work Remotely
Job Type: Full-time
Pay: $40,000.00 - $90,000.00 per year
Job tags
Salary
$35k - $90k
