Customer Process Coordinator

Location

South Carolina | United States

Job description

Process driven independent detail oriented worker needed to manage tasks and drive timelines.

Critical features of this job are described under the headings below. They may be subject to change at any time due to reasonable accommodation or other reasons

Job Responsibilities:

• Monitor process timeline of quoting, sampling, and commitment
• Create domestic and direct import customer quotes
• Coordinate details of retail programs for customers
• Enter detailed information in customer portals
• Arrange and coordinate testing as needed by customers
• Checking orders to ensure they have correct prices, discounts, and item numbers
• Inputting orders, ensuring they are processed according to the customer’s requirements
• Track on time shipment

These job responsibilities reflect management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned

Physical Demands:

While performing the duties of this job, this position is occasionally required to stand for extended periods of time; walk and sit. This position must occasionally lift and/or move up to 40 pounds

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Hours:

Usual work hours are Monday – Friday, 9:00 a.m. to 6:00 p.m., with one hour off for lunch. Work may be required outside of work hours as needed to meet project deadlines.

Qualifications:

• Associate degree in business administration or equivalent combination of education and experience
• 1-2 years in experience in sales support with major retailers such as Wal-Mart
• Experience interfacing with customers and learning adhering to customer-specific processes
• Computer proficiency, particularly in Excel, Word, and PowerPoint
• Ability to work overtime and travel to trade shows, customers, if necessary
• Well-organized and responsible with an aptitude in problem-solving
• Excellent verbal and written communication
• A team player with high level of dedication to service

Job tags

Salary