Housing Opportunities Commission
Location
Gaithersburg, MD | United States
Job description
This is a professional position responsible for all Division training in customer service, program procedures and practices. The position conducts new staff member orientation and refresher trainings in customer service, specific program requirements, technology, and community resources. This position requires knowledge of the Federal, State and local laws and regulations to administer the Housing Choice Voucher and Project Based Voucher Programs. The incumbent is required to provide ongoing training to employees about system data changes, and special projects. The position requires the ability to develop training curriculum regarding programs and services and to effectively teach others. The individual will provide materials, resources, utilize surveys, and will respond, with programs, to training needs within the Division. The position will work closely with IT, and the Division Management Team to ascertain new training opportunities.
An equivalent combination of education and experience may be accepted. Low income residents in Montgomery County with the above qualifications are encouraged to apply.
HOC is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. HOC promotes a drug-free workplace.
HOC conducts criminal background checks, employment reference checks, and where applicable, reviews driving records in determining suitability for employment. Selected applicants will be required to submit to pre-employment drug and alcohol screening. Employment is contingent upon drug and alcohol test results.
Job tags
Salary
