Customer Service Representative
Location
Ontario, CA | United States
Job description
Due to our continuous growth, we have exciting new career opportunities for our Customer Service Representatives. Our team plays a vital role in the company as the main liaison between our clients and consumers. We believe in the power and importance of creating world-class client interactions and experiences that directly contribute to the success of our company. Your professional demeanor and customer relations-oriented nature will make you an asset to our Customer Service team.
Customer Service Representatives Responsibilities:
- Develop and manage positive business relationships with clients, management, and fellow employees
- Attend Daily meeting and training classes to become proficient in each available service offered by our clients, qualify customers to match the best service to meet their needs, and assist customers through the activation process
- Educate and excite customers on the benefits and differentiators of our available services to drive sales growth
- Develop new business opportunities through strategic sales tactics, including customer development, networking, and relationship building
- Communicate to potential customers with the goal of selling a product or service
- Act as the main liaison on behalf of our clients and provide quality customer relations and sales support
- Serve as a role model for the team and take on a leadership role to increase sales
- Strive to consistently exceed sales goals and all program objectives
- Facilitate sales and handle inquiries in a timely and courteous manner
Customer Service Representative Preferred Qualifications:
- Bachelors in Business Management, Consulting, Communications or related fields
- Prior experience in account management, client support, or entry-level sales
- Trustworthy, honest, and dependable individual
- Excellent presentation skills and proven ability to overturn objections
- Unwavering commitment to success
- Determined attitude and competitiveness
- Ability to lead a team to successful outcomes
- Demonstrate the ability to communicate and solve complex matters with clients utilizing critical thinking and problem-solving skills
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Job tags
Salary
