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Consumer Experience Spec I-FT-Days


AdventHealth


Location

Greenwood Village, CO | United States


Job description

Please attach a copy of your resume, license/certifications to your application—thank you!

All the benefits and perks you need for you and your family:

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that  together we are even better.

Schedule: Full-time 

Shift : Days

Location: 2525 S DOWNING ST, Denver, 80210

 

The role you’ll contribute:

The frontline Specialist is responsible for fielding and resolving inquiries via phone, chat, and other potential contact methods within the centralized Consumer Experience Center (CxC). Expectations of this role include providing exceptional customer service, striving to anticipate and meet the needs of AdventHealth consumers, treating all consumers and colleagues with dignity and respect, and working collaboratively with colleagues to achieve quality and performance standards. The frontline Specialist reports to the department Supervisor and maintains a working knowledge of AdventHealth service offerings, service workflows, and contact center technologies necessary to perform all job functions.

The value you’ll bring to the team: 


Job tags

Full timeShift work


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