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Project Manager Print and Mailing Services


Liberty University


Location

Lynchburg, VA | United States


Job description

The Project Manager is responsible for the planning, execution and project management of the entire process of the production of a printed project as assigned by Project/Creative Manager or Director of Print and Mailing Services. Project managers receive, strategize, designate project resources, monitor progress, and keep all participants informed the entire process while maintaining customer service with the client. They are responsible for utilizing various MIS systems such as CRM, Tharstern, Infigo and Dropbox, setting and maintaining deadlines, assigning responsibilities, monitoring and summarize progress of a project. This includes, but is not limited to the coordination of progress from estimating, utilizing prepress, print production, bindery/finishing and preparation to deliver to the mailshop for processing through shipment to the end client. This supply chain process is required for all print production projects is all accomplished within the confines of a Print and Mailing Services vision and goals.

Essential Functions and Responsibilities

1. Key driver under the direction of the Project/Creative Manager for planning, production and execution of master production schedules for all direct mail and package insert campaigns; proactively communicate with Senior Production personnel to keep accountable to critical dates to ensure production schedule is met.

2. Leadership and Project Management of team and effectively manage print for assigned campaigns to ensure high quality, cost effective and timely production.

3. Work proactively with vendors to ensure continuous improvement and optimal production solutions for new and existing materials and concepts.

4. Manage postal requirements and ensure compliance to regulations for assigned projects.

5. Process and track mock-ups, prototypes, electronic templates and printer proofs.

6. Proactively communicate supply chain issues to production team and coordinate accordingly.

7. Participation and leadership of relationship and business reviews with key partners and vendors.

8. Remains abreast of existing and emerging projects by comprehending the project described from the client to ensure that the project is completed as the client has requested.

9. Works effectively as a team member, embracing and fostering the ability to communicate efficiently with the project management team and with the production team.

10. Manages POs in the Jagger system against open orders within the department.

11. Completes chargebacks for all completed projects in Jagger for work completed within the University.

12. Creates invoices for all projects completed outside of the University and submit them to accounting for billing.

13. Quote assigned projects for Printing & Mailing Services for both marketing and any project outside of marketing.

14. Work in and remain up to date with the Tharstern MIS system and Infigo web to print systems.

Qualifications, Credentials, and Competencies

Effective communication both verbally and in writing. Ability to intuitively reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature. Strong organizational and computer skills.


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