Specialized Consultant

Location

Dover, DE | United States

Job description

at Wolters Kluwer in Dover, Delaware, United States

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.

Who We Are: Wolters Kluwer: The world is a big place, find your place here. (

What We Offer:?

Wolters Kluwer offers growth potential opportunities, professional development, an engaging team environment, the ability to work remotely, and amazing benefits.

What You’ll be Doing:

The Specialized Consultant identifies, researches, analyzes and summarizes new and updated legal- or compliance-related statutory and regulatory requirements for inclusion in Wolters Kluwer banking products. The Specialized Consultant effectively translates complex regulations into product solutions by authoring legal/compliance content, creating product content design requirements, writing business rules and summaries, and educating internal and external customers on legal/compliance requirements and their implications. The Specialized Consultant assesses compliance and business risk, designs risk mitigation options for Wolters Kluwer and our customers, provides regulatory compliance consulting to support software implementation, consults with customers on business and industry needs, and identifies and recommends product enhancements and new business opportunities.

Duties and responsibilities

General duties and responsibilities for a Specialized Consultant II:

+ Contribute to development of business requirements and specifications for internal processes and products, and updates to content management systems

+ Provide time, effort and risk estimates for regulatory changes/maintenance

+ May share compliance expertise by creating and presenting webinars and writing white papers

+ Provide training to help other employees acquire and apply compliance knowledge

+ Demonstrate general knowledge relevant to Wolters Kluwer banking, insurance or securities products including legal and compliance knowledge, financial transactions expertise and industry best practices, and apply this knowledge for continuous improvement of WK products in the areas of content quality, product enhancements and operational efficiencies

+ Demonstrate general business-level understanding of software architecture concepts and comfort with software development, including topics such as database architecture, XML based authoring, business rules, and application interfaces

+ Track, review and analyze general regulatory/statutory changes and customer requests, and determine impact to WK product content

+ Monitor external websites and publications for legal/compliance and industry changes

+ Author or draft customer communications (e.g., release notes, alerts, etc.)

+ Develop and maintain effective relationships with internal and external customers

+ Respond to compliance and product related inquiries from internal and external customers with priority and excellence

+ Develop and maintain general compliance knowledge and stay abreast of regulatory changes through self-study, continuing education classes and attending industry webinars and conferences

+ Recommend operating efficiencies for internal processes

Other duties and responsibilities:

+ Provide quality work product, on-time (within project scope, schedule and budget) and without defects. Immediately report any impediments that put a deadline at risk

+ Demonstrate an ability to work collaboratively with Wolters Kluwer departments

+ Demonstrate an ability to manage administrative requirements, including timely submission of time sheets/billings, and adhere to CCOE deadlines

+ Uphold professionalism, professional responsibilities, Wolters Kluwer core values and CCOE guiding principles

+ Perform other duties as requested

SKILLS

Required skills for a Specialized Consultant II:

+ General understanding of business strategy to help achieve the business objectives and goals; align work effort to business strategy

+ Demonstrated strong research ability

+ Demonstrated strong analytical, reasoning and problem-solving skills

+ Demonstrated strong organizational skills

+ Organize and plan to maximize productivity and to promptly achieve results

+ Work on multiple project or tasks and budget time appropriately

+ Prioritize and apply appropriate judgment to daily tasks

+ Demonstrated strong verbal and written communication skills

+ Summarize legal/compliance issues for legal or non-legal audiences

+ Present to an internal audience

+ Ability to work independently and in a team environment, including self-organizing teams

+ Proficiency with Word, Excel, and other MS Office products, as well as other software products and tools

Additional Knowledge/Skills/Abilities/Certifications for Banking role

+ Demonstrated general ability to apply the major financial institution regulations requirements including, but not limited to, Regulation B (Equal Credit Opportunity Act), Regulation C ( HMDA ), Regulation CC (funds availability), Regulation DD (Truth in Savings), Regulation E (Electronic banking), Regulation X( RESPA ), Regulations Z (Truth in Lending), TRID

Additional Knowledge/Skills/Abilities/Certifications for Professional Services role

+ Ability to articulate how compliance content functions within the technical architecture of Wolters Kluwer products

+ Lead or provide primary support for compliance component of Professional Services projects

+ Assist customer in creating general custom content

+ Analyze customer workflow and practices to identify compliance controls and line of defense gaps

Job Qualifications

Education:

+ Minimum: Bachelor’s degree in Business or related field or equivalent job-related experience

+ Preferred: Legal education/JD and/or industry professional certification(s)

Experience:

+ 3-5 years of in banking, securities, financial services, or insurance industry (legal/compliance, insurance company functional areas) preferred

+ Relevant business acumen or business-to-business experience desired

+ Professional Services: 3+ years professional services experience, business development, sales experience or sales support experience is preferred

Travel requirements

+ Occasional domestic travel is estimated at 5-10% of work time

+ Professional Services: May include significant travel up to 50% of work time. Depending on the project and phase, work may be done at customer sites

Physical Demands

+ Normal office environment

+ Ability to lift 30 pounds [HR to validate if this is needed]

Benefits: A comprehensive benefits package that begins your first day of employment.

Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA / HSA , Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave .

Full details of our benefits are available –

Diversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We’ve been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2

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