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Customer Service


Farmers Insurance [Agency Jobs]


Location

Allen, TX | United States


Job description

Are you looking for an opportunity to put your skills to better use? The Jennifer Kasallis Agency in Allen, Texas, is looking for a positive, enthusiastic individual to join our outstanding team as a Full-Time CSR . You will be using your professional demeanor, willingness to learn, and excellent communication skills to service new and existing accounts to achieve sales goals and service standards. Whether you have experience in the industry or are looking to start down a new career path, this is the place for you. No previous industry experience? No problem! If you have proven your customer service and communication skills in another industry and are ready to learn and grow, we can teach you everything you need to know to be successful with Farmers Insurance.

Are you an experienced customer service representative? Amazing! If you are an experienced customer service representative looking for a new opportunity, this is the place for you.

You will also benefit from additional training and development opportunities, making this the perfect opportunity to transfer and grow your skills. We know you will be committed to providing the best possible service to our awesome clients. If you are enthusiastic, willing to learn, and ready to provide an amazing experience for each client, this is the role for you. Apply today!

Salary: $35,000.00 - $40,000.00 per year

Benefits

Annual Base Salary + Bonus Opportunities

Mon-Fri Schedule

Evenings Off

Flexible Schedule

Hands on Training

Career Growth Opportunities

Responsibilities

Process customer policy change requests.

Secure all Trailing Documents from customers.

Handle all incoming claim calls from customers and follow-up.

Complete Evidence of Insurance requests.

Take premium payments from customers.

Thoroughly understand and follow all underwriting, rating and compliance requirements.

Generating insurance quotes.

Work independently and as part of a team.

Handle customer renewals.

Requirements

Be a great self-starter with a sense of urgency.

Proficiency to multi-task, follow-thru and follow-up.

Professional phone etiquette.

Excellent Spelling and Grammar skills.

Great Customer Service Skills.

Problem-Solving Capabilities.

Works well with other employees and is a team player with a positive attitude.

A Property & Casualty insurance license is required.

Ability to tactfully handle stressful and difficult situations.

Ability to adapt to change, learn new things quickly, and work in a fast-paced environment.


Job tags

Full timeFlexible hoursAfternoon shift


Salary

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