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Location

Santa Ana, CA | United States

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Job description

12 months
3 MacArthur Place, Santa Ana, CA, USA

Top 3 must haves:
1. Basic Industry knowledge
2. Detail oriented
3. Excel/data analytic skills

Bachelor’s Degree or equivalent degree of experience
3-5 years of experience

Fully on-site: Mon-Fri 8:00 am to 5:00 pm (hours can change dependent on assignment)

Under the guidance of a Manager, this position is responsible for a transactional part of the logistics cycle for all Samsung products; including manufacturing, SEA warehouse tracking, customer delivery, and customer product returns and claims.

The position ensures the smooth transportation of routine products through the international transportation channel by managing individual shipments in transit, selecting standard shipping/warehousing methods, collecting and processing delivery and documentation items, and processing claims via email, phone and personal contact with logistics colleagues, business partners, internal partners, and customers.

ESSENTIAL DUTIES & RESPONSIBILITIES:
• Under supervision of the manager, this position is responsible for a transactional part of the logistics cycle for all products; including manufacturing, warehouse tracking, customer delivery, and customer product returns and claims.
• Conduct a transactional process from factory to distribution center, making routine decisions using pre-determined alternatives on matters that have business impact.
• Provide analysis and report through data process and maintenance (forecast, routing, KPI, container and load management).
• Oversee destination transportation operations to ensure execution and delivery of priority and KPI containers.
• Coordinate and execute special project transportation and ancillary services.
• Work in a continuous improvement spirit across highly-matrix working environment.
• Complete all other duties as assigned.

REQUIRED KNOWLEDGE, EDUCATION AND/OR EXPERIENCE:

• Bachelor’s Degree or equivalent degree of experience.
• Has general knowledge of logistics operations from factory to distribution center.
• Excellent verbal and written communication. A team player.
• Experience in SAP, proficiency in Excel at intermediate to high level with emphasis on large data sample management.
• High level of accuracy and efficiency. Detail oriented. Works on problems of limited and routine scope where limited analysis of data requires identification of predetermined solutions.
• Interprets gathered data to propose solution and process improvement.
• Can work with minimum supervision.
• The ability to read, interpret, and understand product shipment information from various order and shipping documents to ensure accuracy and thorough preparation of transportation documents.
• Exercises judgement within defined practices and policies in selection of methods and techniques for obtaining solutions.
• Typically has general knowledge of logistics operations related to employee’s specific area of work, and limited knowledge of overall logistics operations.
• Is able to identify standard problems within delivery cycle and makes recommendations to change either delivery methods or dates, and authorize standard returns or claims to ensure customer satisfaction.

Why Work for Us?
Established in 2006, continues to grow dramatically within the IT, telecommunications, Automotive and SCM industry. We encourage our employees in personal development with a passion to succeed and we offer an excellent benefit package. Every employee has access to Medical, Vision, Dental, Life and 401K plus many more.

401K with Employer Match
Company Paid Dental, Vision, Life and Medical up to 100%
Paid Sick Leave
Chance for VISA sponsoring

BTI Solutions, Inc. is an equal opportunity employer m/f/d/v.

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Job tags

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Salary