Location
Harrisburg, PA | United States
Job description
Servicenow Techno-Functional Consultant
Hybrid in Harrisburg PA
Minimum Experience
- Equivalent combination of education and/or experience may be accepted.
- 5 years experience as a Business Analysis for supporting ServiceNow business processes.
- 5 years experience with designing business processes for ServiceNow implementation.
- At least one hands-on ServiceNow implementation project as a functional or technical lead
- At least two prior support and enhancements project as a functional or technical lead.
- 2 years experience coding and configuration ServiceNow.
- Proficient in the Microsoft Office 365 suite of business software including Teams, Word, Excel, and PowerPoint, plus proficient in Microsoft ADO Testing Module.
- Proficient in ITIL practices and methodologies.
Desired Skillset
- The ideal candidate will have 8 or more years of expertise in delivering services via ServiceNow for projects of various sizes and subject matters.
- The ideal candidate will have 5 or more years of experience in delivering ServiceNow services as described within this request.
- Ability to work independently to accomplish the tasks and duties assigned.
- Demonstrated exceptional critical thinking and problem-solving skills.
- Additional beneficial skills include:
- Enterprise Business Solutions, specifically SAP projects.
- ITIL / ITSM practices and methodologies.
Certifications / Education
- All Techno-functional resources must hold one or more of the following ServiceNow certifications:
o CIS-ITSM (Certified Implementation Specialist) OR
o CSA (Certified System administrator) OR
o ServiceNow Certified Developer.
- Bachelor s degree in business management or information systems.
- Equivalent combination of education and/or experience may be accepted.
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- Dice Id: svam
- Position Id: SVCSNOW_TFunc
Job tags
Salary
