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Location

Glendale, CA | United States

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Job description

Job Summary:

“We Power the Magic!” That’s our motto at Disney Parks, Experiences and Products Technology & Digital. Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club.

We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!

As a Lead System Engineer, you will work in an extremely collaborative and high energy environment. In this role, you will: work directly with cloud architecture, actively engage with development/QA teams, product and project managers, and product/business teams. You will lead project/planning efforts, architectural review, or design, make recommendations for technical decisions, and attend meetings w/ various teams. You will provision, tune, and automate cloud-based services and applications. You will provide systems administration to make our applications highly available, application maintenance and support.

What You'll Do:

• Responsible for creating breakdown of project tasks to meet project objectives
• Responsible for creating work breakdown of tasks and managing own Jira Epics and Stories
• Communicating project status and potential blockers to leadership each week
• Assisting with capacity management of our services to meet demands during launches
• Accountable for/teaching other engineers how to create breakdowns of tasks
• Accountable for/teaching other engineers how to complete tasks on time
• Responsible to help unblock self and escalate to the right leader if necessary
• Partner with AID team to keep architecture diagrams updated after changes

Required Qualifications & Skills :

• Minimum of 7 years of related work
• Excellent communication and relationship skills, and be able to articulate advanced technical topics to both technical and non-technical staff
• Communicate clearly in high pressure situations to all levels of stakeholders
• Represent our organization in incidents that involve other business units
• Experience troubleshooting during on-call situations: demonstrable analytical and problem-solving skills 
• Experience in technical process, incident response, and change management ( ITIL experience )
• Experience with compliance and vulnerability management
• Be able to collect and articulate forensic details to facilitate root cause analysis
• Be a self-starter, lead project/planning efforts, architectural design, lead meetings as needed to reach objectives, attend team and product meeting as needed
• In addition, you can guide other Systems Engineers to:
  • Prioritize workload
  • Discuss technical challenges and collaborate to identify effective solutions
  • Manage multiple tasks from start to finish
    

Basic Technical Qualifications:

• Technical experience in consumer and employee-facing enterprise systems 
• Ability to deep-dive/troubleshooting applications and systems to restore service as quickly as possible
• Expertise in maintaining web, caching, and queuing technologies in large high traffic environments
• Expertise in architecting highly scalable and highly available systems
• Expertise in a public cloud (AWS or Google’s GCP)
• Expertise in configuration management
• Proficiency with containerization
• Proficiency in a programming language
• Proficiency with distributed version control systems (for example GIT)  with Continuous Integration/Deployment techniques

• Proficiency in supporting  SQL and NoSQL technologies

Preferred Technical Qualifications:

• AWS Cloud (Fargate, ECS, Lambdas, ApiGateways, EC2, S3, ALB/ELB, Elasticache, VPC, IAM, EKS, KMS-Secret Manager) 
• Google Cloud Platform (App Engine,  Kubernetes ( Helm/Tiller ), Cloud Functions, Firebase, IAM
• Vault 
• Logging/Monitoring/Alerting (Cloudwatch/Splunk/AppDynamics/Elasticache/Grafana) 
• MessageQueueing: RabbitMQ, PubSub
• Source Code Management Tools: Github, GitLab, Jenkins/CICD/Gitlab 
• Terraform/Atlantis
• F5 LTM
• Languages: Go/Python/Node.js (Angular.js framework)/Java (Spring MVC) 
• Rundeck/Chef/Ansible

Education:

• Bachelor’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience

The hiring range for this position in California is $124,000.00-$166,200.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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