Insurance - Remote Personal Lines Account Manager

Location

Columbia, MD | United States

Job description

Join a culture that cares and put your skills to better use! Swann Insurance Agency in Columbia, Maryland, is looking for an individual with experience in the insurance industry to join our team as a full-time Personal Lines Licensed Insurance Account Manager. You will be responsible for managing clients to ensure their insurance needs are met. Your ability to build trust and rapport will be necessary as you work closely with your clients to understand their business and personal needs to recommend the best coverage options. You will also be responsible for following up with clients to ensure satisfaction, renewing policies, processing claims, and providing exceptional customer service. 
Benefits
Paid Time Off (PTO)###Health Insurance###Retirement Plan###
Responsibilities

• Respond to all inquiries, cancellation requests, and sales requests within a specified timeframe.
• Presents and explains insurance policy options based upon prospective client needs and their personal goals.
• Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
• Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.

• Currently possess a Property & Casualty insurance license.
• Work well with other employees and be a team player with a positive attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• Excellent Communication/interpersonal skills.
• Confident, self-starter who works well independently.
• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

Job tags

Salary

$45k - $65k