Billing Analyst

Location

Delaware, OH | United States

Job description

at Sunrun in Dover, Delaware, United States

Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging.

Overview

The Billing Analyst is integral to Sunrun’s enforcing of contract warranties, creating invoices representing system values or power usage, and processing B2B invoices for Sunrun’s various commercial relationships. This function is vital to the overall success of the following departments: Multi-Family, Government, Energy Services, AEE Solar, SnapNrack, Channel Partners, Field Service, Supply Chain, and New Homes.

Responsibilities

+ Facilitate daily invoicing of Sunrun’s customer portfolio – Review of 50k+ records daily.

+ Act as an information resource for internal and external customers by responding to and resolving inquiries concerning all billing processes and documentation.

+ Review “cases” submitted via Salesforce from various teams to ensure all billing discrepancies are resolved within established timelines.

+ Review daily Credit Analysis in researching and validating credits, ensuring accuracy prior to mailing refunds.

+ Assist in the preparation and maintenance of customer account reconciliations via Case Queue and in working with Care and Collection teams.

+ Review billing processes for efficiency and recommend changes and improvements, as necessary.

+ Working closely with ERP teams in developing, testing, and processes related to Billing enhancements.

+ Perform other related duties and assist with special projects as assigned.

Qualifications

+ High school diploma or equivalent

+ Minimum of 3 years billing experience

+ Ability to function efficiently in a fast paced, team-oriented work environment.

+ Ability to identify problems, process resolution and implement action or solution timely.

+ Working knowledge of CRM applications, preferably Salesforce.

+ Intermediate Excel knowledge is required, including V-Lookups, Macros, and If statements.

+ Oracle experience is strongly preferred.

+ Excellent written and verbal communication skills.

+ Customer service and time management skills.

Recruiter:

Lisa Chillura ([email protected])

Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to acts, such as The Equal Pay Transparency Act. It assumes that the successful candidate will be located in markets within the United States that warrant the compensation listed. Candidates in locations outside this local area may have a different starting salary range for this opportunity which may be higher or lower. Please speak with your recruiter to learn more.

Starting salary/wage for this opportunity:

$49,293.56 to $65,724.75

Other rewards may include annual bonus eligibility, which is based on company and individual performance, short and long term incentives, and program-specific awards. Sunrun provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off ( PTO ). A candidate’s salary history will not be used in compensation decisions.

This description sets forth the general nature and level of the qualifications and duties required of employees in this job classification, as well as some of the essential functions of this role. It is not designed to be a comprehensive inventory of all essential duties and qualifications. If you have a disability or special need that may require reasonable accommodation in order to participate in the hiring process or to perform this role if you are offered employment, please let us know by contacting us at [email protected] .

Job tags

Salary