Director of Spa & Wellness
Location
Hawaii | United States
Job description
A luxury resort in Hawaii seeks a Director of Spa & Wellness. We invite candidates with a commitment to excellence, expertise in hospitality operations, and proven leadership skills to join our team. As a member of the Spa team, the Director of Spa & Wellness collaborates across disciplines to deliver an unparalleled experience.
RESPONSIBILITIES INCLUDE:
- Managing operational and administrative duties for the Spa Division, such as developing and executing new services and programs, promoting special projects, and overseeing staff training.
- Establishing and implementing operational systems, maximizing efficiencies, and managing the Spa's annual budget.
- Leading the hiring and training of Spa staff, fostering a culture of continuous education and mentorship.
- Cultivating supplier relationships and supporting retail merchandising efforts.
- Coordinating operational activities with key stakeholders within the resort.
- Maintaining Five Diamond/Five Star service standards and promoting a warm and friendly atmosphere.
QUALIFICATIONS:
- Legal work authorization in the United States.
- Minimum of 5 years experience in high-end resort spa management.
- In-depth knowledge of Spa Operations and Development, Health, Fitness, or Wellness.
- Demonstrated leadership in guest and member satisfaction.
- Experience in purchasing fitness equipment and spa therapy products.
- Strong interpersonal, organizational, and time management skills.
Job tags
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