AAA Mid lantic
Location
New Castle, PA | United States
Job description
at AAA Mid Atlantic in New Castle, Delaware, United States
The AAA Roadside Assistance team in the New Castle Fleet is seeking an experienced Lead Driver! If you like helping people and working outside in the fresh air, this is the job for you! AAA offers a competitive compensation package, a generous PTO plan, and outstanding health insurance benefits to Fleet Drivers. Overtime and monthly bonus opportunities available!
We offer our Associates:+ A competitive base rate of $23.00 – $26.00/hour, depending on experience
+ Overtime opportunity during peak season
+ Monthly bonuses (potential to earn up to an additional $300 month!)
+ Over 3 weeks of Paid Time Off ( PTO )
+ 8 Paid Holidays
+ 401(k) plan with company match up to 6% (first 4% matched at 125%!)
+ Health, Dental, Vision, & Prescription Coverage
+ FREE Life Insurance
+ FREE AAA Membership
+ Tuition reimbursement up to $5250/year
+ PAID training
+ PAID uniforms and tools provide .
+ Schedule to be determined. Ability to work a flexible schedule, including 1st and 2nd shift, weekends and holidays!
The primary duties of the Club Fleet Lead Driver are to:
+ Provide lock-out, fuel delivery, battery jumpstarts and tire change services using established guidelines and quality control procedures.
+ Provide mobile battery services using established guidelines and quality control procedures. Perform diagnostic tests and recommend solutions including sales of batteries and installation in various types of vehicles.
+ Provide tow and recovery services using established guidelines and quality control procedures.
+ Participate in the onboarding process by mentoring new hires and may provide training to other drivers as directed.
+ Understand dispatch system and may assist drivers with road service call handling.
+ Cover for supervisors when they are off duty ensuring other drivers have the resources they need to deliver service.
+ Inspect fleet vehicles for safety, DOT compliance and appearance; ensure they are scheduled for routine maintenance.
+ Inventory batteries, supplies, tools and equipment.
+ Communicate with members effectively to keep them informed and to ensure their safety.
+ Make sound decisions regarding the safe service of vehicles and to accommodate member needs.
+ Enter call information accurately into in-truck technology, process payments, handle cash and complete reports as required.
+ Conduct vehicle and equipment inspections, ensure that all are in safe operating condition and that all requirements are met. Ensure that the fleet vehicle and all equipment are adequately secured at all times, including when the vehicle is not in use.
+ Support AAA as needed by participating in special events (parades, television, radio, and social media) promoting the brand.
+ Other duties as assigned.
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Minimum Qualifications:
+ Must be at least 23 years old.
+ Completion of a high school diploma or equivalent.
+ Must possess and maintain a valid driver’s license for the state where you reside.
+ Must have ability to pass a physical examination on a bi-annual basis as required by Department of Transportation and/or Company policy.
+ 5+ years of experience in an automotive/mechanical environment, or technical school or a minimum of 5 years of experience in a sales and/or customer service role is preferred.
+ Satisfactory pre-and post-employment screening results, including criminal, drug and motor vehicle screening.
+ Must successfully complete required departmental training courses within 60 days of hire.
+ Must attain and maintain all state and local licensing requirements.
+ Ability to successfully complete any additional future department training as required. (May need to adjust your schedule to attend training).
+ Knowledge and skills to perform various diagnostic tests, to recommend solutions and to sell and install batteries in various types of vehicles.
+ Knowledge and skills to perform tow and recovery services.
+ Ability to communicate effectively in writing, verbally and using assigned technology.
+ Ability to present and demonstrate Fleet policies and procedures to others.
+ Ability to define problems, collect data, establish facts and draw valid conclusions.
+ Ability to use hand tools to provide service.
+ Basic skills using email and GPS (Global Positioning Systems).
+ Ability to operate passenger vehicles and light-medium duty trucks while primarily working from a service vehicle. Ability to operate manual and automatic transmissions vehicles.
+ Ability to lift and carry equipment weighing up to 75 pounds; ability to bend, kneel and balance to change tires, inspect and to push vehicles.
AAA Club Alliance ( ACA ) is an equal opportunity employer.Our investment in Diversity, Equity, and Inclusion:At ACA , we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color , gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.
Job Category:
Fleet
Work from home or Remote positions primary residence must reside within the footprint that AAA Club Alliance Inc. operates. Our club is located in 13 states including CT, DE, IN, KS, KY, MD, NJ, OH, OK, PA, SD, VA, Washington D.C., and WV. AAA Club Alliance is the result of AAA Mid-Atlantic, AAA Allied Group, AAA Oklahoma/South Dakota, and AAA Ohio Automobile Club joining, now representing nearly six million members in 13 states and Washington, DC. We are always looking for talented people who will commit with us to provide exceptional service, peace of mind and savings to our Members. Our Associates make the difference each day in the lives of our Members. We encourage you to learn more about us and apply to positions for which you are interested and qualified. Click on the Careers Home page ( to follow us on LinkedIn ( , Twitter ( , and Facebook ( , and create job alerts to be the first to know when positions that meet your interests become available at AAA Club Alliance. AAA Club Alliance complies with federal, state and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please direct your inquiries to [email protected]. To view full details and how to apply, please login or create a Job Seeker accountJob tags
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