Housekeeping Floor Supervisor
Location
Kalamazoo, MI | United States
Job description
Top Reasons to Work With GHG - You’ll have the opportunity to work with a team that is fun, high-energy, and passionate guest experience
- You will utilize your skills and experience with a company that is dedicated to excellence and upward career mobility
What You’ll Be Doing
- Inspect work of Room Att endants and Houseman with designated zone of responsibility, to ensure cleanliness of guest rooms and floors while meeting Radisson standards
- Identifies and processes all maintenance requests through effective communication on radio and through Asset Essentials
- Designs and implements new standards as necessary
- Assist housekeeping staff when needed in the following duties: making beds, replenishing linens, cleaning bathrooms and halls, and vacuuming
- Provide effective feedback to staff to ensure quality, including any and all Room Attendants and Houseman within designated zone
- Take periodic inventories of service areas and Housekeeping storage
- Maintain professionalism while communicating and delegating tasks through the radio.
- Assist in t raining new employees on proper cleanliness standards, brand standards, and customer service
- Be able to deliver feedback in a positive manner and lead a team with enthusiasm
- Utilize downtime to self-inspect the guest room floors, guest rooms, elevators, and service areas to ensure cleanliness and conditions standards are excellent
- Partner with other Rooms Division leaders to ensure our guest rooms are ready before 4:00PM check in time
- Establishes effective communication with Laundry team to ensure all linen, towels, and other needs are readily available for the Room Attendants throughout the day
What You Need for this Position
- Two years of housekeeping experience preferred, but not required
- Outstanding cleaning ability
- Able to stand for long periods of time, up to 8 hours or more
- Able to stoop and bend
- Occasionally able to lift up to 40 pounds
- Able to safely work with potentially dangerous chemicals and equipment
- Able to comply with safety and health code standards
- Able to handle responsibilities that require repetitive motion tasks
What’s in it for You
- 401k with contribution match (Full-Time option)
- Medical/Dental/Vision (Full-Time option)
- Health and Wellness reimbursement
- 10% Discount on GHG outlets
- Complimentary Meal Break
- Discounted Hotel Rates
Job tags
Salary