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QUALITY ASSURANCE MANAGER


Berry Global, Inc


Location

Statesville, NC | United States


Job description

About Berry

At Berry Global Group, Inc. (NYSE: BERY), we create innovative packaging and engineered products that we believe make life better for people and the planet. We do this every day by leveraging our unmatched global capabilities, sustainability leadership, and deep innovation expertise to serve customers of all sizes around the world. Harnessing the strength of our diversity and industry-leading talent of over 40,000 global employees across more than 250 locations, we partner with customers to develop, design, and manufacture innovative products with an eye toward the circular economy. The challenges we solve and the innovations we pioneer benefit our customers at every stage of their journey. For more information, visit our website , or connect with us on  LinkedIn or  Twitter.

Purpose: The QA Manager will represent quality for the site both internally and externally. They will have experience in effective quantity management systems, can ensure quality in our products, and positively impact achieving the site’s business goals. Working with the site leadership team, the QA Manager will ensure everyone understands the QMS and is functioning according to the requirements to achieve performance goals and drive customer satisfaction.

 

Responsibilities/Principal Duties:

• Ensures the quality lab area is compliant with all safety and 5S requirements.

• Provides direction, coaching, and training for quality engineers and team members applying company policies and procedures in a fair and consistent manner.

• Responsible for department team members annual review process along with any corrective actions needed for company policy violations or performance issues.

• Utilizes process control methodology (Six Sigma, SPC, Design of Experiments, etc.) to solve problems and improve process control and capability.

• Supports the efforts of the process engineers in investigating and resolving quality issues, making recommendations for preventive action, optimizing current products and processes, and commercializing new products.

• Develop and maintain systems including performance measurements, failure costs, control systems, quality standards, and product and process capability for all raw materials and finished products by utilizing such tools as statistical methods, pareto charts, flow charting and failure mode effects analysis

• Establish and maintain a process and quality assurance audit function to ensure compliance with standards and specifications. Develop corrective action plans and systems.

• Direct efforts in gaining and maintaining knowledge of trends in the industry that lead to improvements in product quality, product consistency, process efficiency, or cost reductions.

• Define process specifications, which include operating conditions, set points, tolerances, processing procedures, and packaging specifications, based on a strong understanding of customer requirements.

• Ensures plans are in place to meet all performance indicator targets and goals. Report to leadership management on the performance of the QMS (e.g., results of quality audits, corrective actions), including the need for improvement.

• Serves as a resource on FMEA's, change management, the design of experiments, Six Sigma, and other process control tools.

• Interfaces with multiple functions and customers to resolve problems, respond to customer complaints, develop corrective actions, develop new products, and improve existing processes.

• Improve quality performance by developing quality assurance plans, auto-control and SPC processes, training, and audits.

• Provide leadership for continuous improvement for the overall production system by reducing internal, external, and supplier PPM.

• Support customer's requirements with regards to quality complaints and feedback, including quality requirements and improvement plans.

• Simplify tools and processes to increase the efficiency of the quality organization.

• Manage and improve the global risk mitigation plan for the business.

• Ensure that the organization’s Quality Management System conforms to customer, internal, ISO 9001, EDANA and regulatory and legal requirements

• Ensure evaluation of and reporting on vendor quality systems

• Conduct periodic management review meetings.

• Other duties as assigned.

Qualifications: "To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions."

 

a) Education: a bachelor's degree is required. A BS in Quality Management or Engineering is preferred. Six Sigma green belt preferred, black belt preferred. CQM or CQE through ASQ is highly desirable

 

b) Experience: Minimum 7 years of work experience in a quality assurance position within a manufacturing environment, with increasing responsibilities (preferably in extrusion, textiles, or paper). Experience in statistical methods, including SPC, capability studies, etc. Computer literacy is essential, particularly in Microsoft Office, Outlook, Teams, Excel, and Word. Experience with quality Windows and JDE is preferred. Excellent communication skills are required.

 

c) Physical/Cognitive Requirements: Work is performed in an office environment, in a quality lab, and on the plant floor with frequent contact with others. It requires prolonged sitting and frequent bending, stooping, and stretching; manual dexterity; the ability to distinguish letters; occasional lifting up to 50 pounds; and the use of office equipment.


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