Sr. Manager, National Clinical Education

Location

Andover, MA | United States

Job description

#ChangeMakers  

 
Ready to make an impact?  

We develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss. 

 
We empower our employees to perform and make an impact, to question the status quo, to drive change, to stay ahead of the competition. From the first Dental Implant in 1974 to the latest Digital Solution – we do things differently than others 

 
We deliver innovation based on evidence. This is part of our employer culture as well as an exceptional team spirit that truly encourages diversity and a powerful “can-do” attitude. 

#WeChangeDentistryevery day. Be part of it. 

Position Summary

The Senior Manager of Strategic National Education holds the key responsibility of spearheading the strategic planning, implementation, and return on investment assessment of educational initiatives within the Straumann group. This pivotal role involves overseeing the anticipation of educational needs, organizing events and training sessions, designing courses, and sourcing appropriate speakers. Ensuring the seamless execution of these programs is central, necessitating close collaboration with teaching institutions, speakers, as well as cross-functional coordination with the Education operations team, sales personnel, and internal stakeholders to maintain high-quality standards.

Moreover, the incumbent is entrusted with nurturing symbiotic educational partnerships throughout the North American (NAM) region. Serving as a strategic consultant to educational collaborators, they actively seek out opportunities for collaborative ventures that yield mutual advantages, leveraging their extensive experience in the dental field. This role reports directly to the Senior Director of National Education.

Job Responsibilities

This position is responsible for, but not limited to, the following:

• Develops strategic plan for customer education in North America and works collaboratively with leadership to ensure alignment.
  • Identifies portfolio gaps and develops strategy to address them.
  • Communicates strategy and opportunities to the sales force through frequent updates including virtual and in person presentations.
  • Supports curriculum development. Work with clinicians from different backgrounds and specialties to facilitate the proper use of the Straumann products and services.
  • Collaborates with Product Management and Internal Training to develop course tools.
  • Collaborates with Education Operations and Marketing Communications Department on development of timeline of promotional materials for educational programming. 

• Develop, manage, and reconcile budgets within the designated area of responsibility
• Strategically cultivate and nurture robust relationships with industry thought leaders and educational institutions
• Demonstrates a proactive and energetic approach, characterized by hands-on involvement and a collaborative mindset.
• Serves as a bridge between our national education partners and marketing/sales teams
• Formulates comprehensive, strategic, and measurable business plans for each education program, leveraging input and guidance from Regional Sales Directors and Territory Managers within the Region
• Assists in executing marketing launch plans and achieving new product sales targets
• Attends education events, tradeshows and sales meetings as necessary
• Supports the execution of all marketing launch plans and new product sales objectives.
• Maintain education-related activities in CRM systems and possess other requisite administrative skills
• Prepare reports, proposals, and deliver presentations to both the sales team and C-Suite executives
• Oversee strategic project implementation within the department, aligning with business requirements
• Ensure compliance with National Education Programming standards under relevant dental board accreditations, including AGD PACE regulations.

• Minimum 3 years of experience in supporting training and education initiatives, including developing curriculum
• Ensuring the development of national education programs that align with customer needs:
  • Collecting feedback from customer support, marketing, and development teams regarding customer education requirements and preferences.
  • Reviewing evaluations, generating reports, and providing analytics to furnish organizational and speaker feedback for continual enhancement of education offerings.
  • Guaranteeing the creation of education programs that optimize customer satisfaction, measured by Net Promoter Score (NPS).
  • Monitoring and evaluating the return on investment (ROI) for education courses and implementing enhancements where opportunities for improvement are identified.
  • Responsible for ROI reporting to Sales Management and the Senior Director of Education.            
  • Any other duties as assigned.
• General office environment, with ability to hybrid 2 days remotely.
• Up to 20% domestic and international travel required.

Minimum Qualifications:

•Bachelor’s degree in marketing or related discipline

•Minimum 7 + of experience in a sales or marketing position in medical device industry.

Preferred Qualifications:

• Proven track record in crafting training and educational events within the dental sector
• Demonstrated aptitude in fostering growth strategies for both the organization and clientele
• Proficiency showcased in negotiating contracts effectively
• Collaborative nature and adept at building consensus, driving results, and negotiating resolutions positively
• Exceptional written and verbal communication abilities
• Skillful in multitasking and thriving under deadline constraints
• Experience with strategic account management
• Proficient in computer operations, particularly in the Microsoft Office Suite

Additional Information  

Whether you’re looking to build your career, improve your health, or brighten your SMILE, we offer generous benefits to help you achieve your goals.  

• Very Competitive total compensation plans (some positions include discretionary bonus, or Performance Share Units).  

• A 401(K) plan to help you plan for your future with an employer match 

• Great health, dental and vision insurance packages to fit your needs to ensure you’re happy and healthy. Straumann contributes a healthy portion towards employees’ premium. 

• Generous PTO allowance - plenty of time to recharge those batteries! 

Please understand that we do not need external support by recruiting agencies and consultants to fill this vacancy. Thank you for respecting this. 

Videos To Watch  

https://youtu.be/3lq5BLAvIdQ

Job tags

Salary