Chrysler Dodge Jeep Ram of Franklin
Location
Franklin, TN | United States
Job description
Job Summary:
The Service Advisor at Chrysler Dodge Jeep Ram of Franklin is a vital role in providing exceptional customer service and support for our valued clients. This individual will be responsible for assisting customers with their vehicle service needs and ensuring their overall satisfaction with our services. This is a full-time, commission-only position within the automotive industry located at our dealership in Franklin, Tennessee.
Compensation & Benefits:
This is a commission-only role with a potential earnings range of $800 to $2500 per week. Commission will be paid out weekly and the amount will be based on performance. In addition, employees will have access to benefits such as health insurance, paid time off, and employee discounts on vehicle purchases and services.
Responsibilities:
- Greet and assist customers in a friendly and professional manner
- Consult with customers about their vehicle service needs
- Schedule service appointments and communicate with customers regarding the status of their vehicle
- Provide accurate and detailed information about services, pricing, and timelines
- Maintain thorough knowledge of all products, services, and promotions offered by the dealership
- Communicate with technicians and other service team members to ensure timely and accurate completion of services
- Address and resolve any customer concerns or complaints in a timely and professional manner
- Keep detailed records of customer interactions and service transactions
Requirements:
- High school diploma or equivalent
- Previous customer service experience required, preferably in the automotive industry
- Excellent communication and interpersonal skills
- Strong organizational and time-management skills
- Ability to multitask and work in a fast-paced environment
- Proficient computer skills
- Must be able to work a flexible schedule, including weekends and evenings
EEOC Statement:
Chrysler Dodge Jeep Ram of Franklin is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees are valued and respected.
Job tags
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