Walmart Inc.
Location
Draper, UT | United States
Job description
Senior Manager, Incubation & Onboarding
Looking for a new role that will be both challenging and rewarding, then continue reading to see if this position grabs your interests. The Senior Manager, Incubation & Onboarding role within the US (United States) Marketplace business will play a key role in the process of onboarding large retailers & strategic brands/inventory onto the Walmart Marketplace.
In this role, you will lead a team of Incubation Account Managers charged with delivering individual projects that enable sellers to bring products and services to market in alignment with Walmart Marketplace best practices .
Y ou will manage a team that works in a one-on-one capacity with individual sellers new to the Walmart Marketplace - r esponsible for concurrently leading multiple individual seller accounts through the onboarding journey; setting accounts up for success at activation, assisting through the item setup process, & working to influence the adoption of optimal behaviors and best practices designed to promote accelerated growth and success.
Additionally, you will be responsible for leading and managing the relationships associated with our Inbound & Outbound Seller Onboarding pipeline(s) . Ensuring clear alignment with our partners in B usiness D evelopment and/or our functional relationships with the Account Management team (s).
You’ll sweep us off our feet if you :
Are outcome & results oriented with a proven track record of leadership and taking ownership that produces exceptional results
Have a demonstrated ability to identify and develop talent
Are capable of building cross-functional relationships & processes in support of delivering best in class support for a seller obsessed organization
Thrive in a constantly evolving, ambiguous, fast-paced, and dynamic environment
Are a champion for your team and each individual you are responsible to develop and support – defining success not through your own individual contribution, but through the achievements of your team
Have a deep understanding of Marketplace ecommerce spaces
Have the ability to use data & strategic thinking to drive decisions and challenge the status quo
Have passion and drive to improve the seller experience on Walmart Marketplaces
Believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach
You’ll make an impact by:
Operating with E xcellence – Leading and developing a high-performance culture & bringing intensity to our drive to deliver collective success at Walmart.com
Developing a High Performing Team – Our Incubation Account Managers serve as the bridge between Business Development (acquisition) & Long-term Account Management (retention) – it is imperative that you deliver the tools , resources , and coaching that will enable the team to deliver optimal outcomes for our sellers
Adopting Outcome Oriented Mindset – Relentlessly pursuing optimal outcomes for our customers and business partners with a strong focus on the “why” within your role
Building Strategic Relationships - Collaborating across cross-functional teams as we development our st rategy for onboarding large business for Marketplace segment
Advocating for the platform – Champion and evangelize our platform, and its evolving capabilities. Drive awareness and adoption of new seller services including Walmart Fulfilment Services (WFS), Walmart Connect and more
Delivering against Incubation KPI’s – Influencing adoption of marketplace best practices, launching accounts in high volume and on time, unlocking priority assortment, and positioning seller success for optimal GMV attribution
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Bachelor’s degree in Business, Analytics, Statistics, or related field and 4 years’ experience in data analytics, project management, business, or related area OR 6 years’ experience in data analytics, project management, business, or related area. 2 years’ experience using intermediate functionality of Microsoft Office.Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Statistical Programming Language, Supervising Associates, Working on cross-functional teams or projects Masters: Business Administration Project Management - Project Management Professional - Certification, Six Sigma Black Belt - Certification, Six Sigma Green Belt - CertificationJob tags
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