Revenue Cycle Correspondence Coordinator

Location

Ithaca, NY | United States

Job description

Department: Revenue Cycle

Job Title: Revenue Cycle Correspondence Coordinator

Reports To: CHS Collections Manager

Job Summary: The Revenue Cycle Correspondence Coordinator is responsible for management and oversight of Revenue Cycle correspondence received at Cayuga Health System. This includes but is not limited to, US postal services (USPS), Federal Express (Fed Ex) and United Parcel Service UPS). It is the responsibility of the Revenue Cycle Correspondence Coordinator to receive, track, document and distribute mail to the appropriate Revenue Cycle Team, by direct delivery, interoffice or e-scan. Provide support to Revenue Cycle in various roles. Excellent interpersonal skills, communication skills, accurate typing skills, knowledge of office procedures, and ability to work independently required.

General Job Responsibilities:

• Ensures all correspondence is processed accurately and timely.
• Ability to problem solve
• Ability to work independently with minimal supervision
• Ability to work in a fast pace, high volume environment
• Responsible any barriers to completion of work to direct supervisor.
• Flexibility in assuming other appropriate responsibilities and duties not noted above
• Meets performance, productivity and quality goals metrics
• Attends and participates in department staff meetings and other meetings as assigned
• Responsible for escalating issues and trends to CHS Manager of Collections
• Special projects as assigned

Educational Requirements:

• Associate's degree (and two (2) year of relevant experience)
• In lieu of an Associate's degree, a HS diploma (or equivalent) with four (3) years of relevant experience

Experience:

• Minimum of five (5) years' revenue cycle experience in an institutional setting.
• Medical terminology with working knowledge of ICD-10, CPT and HCPCS codes.
• Experience using Microsoft Office suite including Word and Excel.
• Physical Requirements: Repetitive use of hands and fingers (i.e. use of computer keyboard). May require use of lifting and carrying light loads (up to 10 pounds). Sitting or standing/walking for long periods of time.
• Preferred: Experience working in mail room and or with correspondence in Revenue Cycle

Job tags

Salary

$18.52 per hour