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Director web strategy and development


Indiana State University


Location

Terre Haute, IN | United States


Job description

Position Details

Position Details

About the Institution

Indiana State University is a world-class center of higher education, located in Terre Haute, Indiana, and serving a multi-state region that stretches from Indianapolis to St. Louis, Chicago, Louisville, Cincinnati, and beyond. It has been recognized by the Princeton Review as among the best universities in the Midwest.


Indiana State is a beautiful, pedestrian-friendly campus located within walking distance of local shops, restaurants, and activities in Terre Haute’s historic downtown district. Situated near the Indiana-Illinois border, the campus is about an hour’s drive from Indianapolis and within a few hours of other major metropolitan areas.


Indiana State, one of the most diverse campuses in Indiana, is a welcoming community of students, faculty, and staff representing most U.S. states and many countries around the world. There are more than 260 student-run organizations offering activities and entertainment throughout the year, along with 15 NCAA Division I athletic teams, a first-rate student recreation center with numerous classes and recreational sports programs, and a Performing Arts Series and University Speakers Series that bring national touring productions and speakers to campus. Indiana State is a place of belonging where students, faculty, and staff learn and thrive together.


Indiana State University is an equal opportunity employer committed to diversity, inclusion, and belonging in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), religion, sexual orientation, gender identity, gender expression, age, national origin, status as an individual with a disability, status as a protected veteran, genetic information, political views or activity, or any other applicable legally protected characteristics. This policy applies to all employment practices within our organization, including recruiting, hiring, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and applicable apprenticeships.
If you need assistance or an accommodation due to disability, you may contact us at [email protected]



Comments to Applicants

Candidates must be eligible to work in the U.S. for other than practical training. The university will not provide visa sponsorship for this position.


This position is open until filled. The review of applications will begin on March 1, 2024 and will continue until the position is filled.



Job Title

Director, Web Strategy and Development



Department

Office of Information Technology



Work Schedule

8:00 a.m. – 4:30 p.m. Monday – Friday with some after hours and weekend work as required.



Notice of Vacancy Number

24-00033



Desired Start Date

03/18/2024



Open Date

02/16/2024



Close Date



Open Until Filled

Yes



Job Category

Staff-Exempt Professional



Job Type

Staff - Full-Time



Pay Grade

13



Hourly Rate or Salary Range

Dependent on qualifications



Benefits Associated with this Position

Employee Benefits

Benefits Received for Exempt Staff (ER, AR, AG, AU)


Optional Benefits





Job Summary/Basic Function

The primary duty of the Director, Web Strategy and Development is to manage and lead Web Strategy and Development and provide university-wide leadership in planning, optimizing, and directing the design, functionality, and security of Indiana State University’s web site. The Director, Web Strategy and Development oversees the coordinated development, communication, and implementation of web projects, policies, standards and procedures and accessibility of the University’s web site for all users. The Director, Web Strategy and Development works to ensure the web environment is optimized for student recruitment and analytics and web page destinations are in place to measure organic and paid marketing efforts. In addition, the Director ensures the needs of departments having audiences that are not recruitment related but require a public web presence are met. The Director, Web Strategy and Development assures the web support group offers guidance and training to content editors and collaborates with various units and groups to audit website performance, provide guidance and consulting services as needed.



Specific Responsibilities



Required Relevant Education & Experience

Education/Experience: A Bachelor’s degree and three or more years of experience in a web related technology or design field is required.


An equivalent combination of years of experience and education may be considered for substitution of educational requirements.


Working knowledge of enterprise class content management systems.


One year of experience supervising full-time technical staff.



Required Field(s) of Study

NA



Preferred Relevant Education and Experience

Experience utilizing state-of-the art technology in a marketing and communications environment.


Experience at an institution of higher education.


Recent hands-on experience with enterprise content management system.


Demonstrated hands-on experience leading a team of full-time Drupal web developers.



Supervisory Responsibilities

Has direct supervisory responsibilities as a first-line supervisor. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.



Required Certificates, Licenses and Registrations



Other Required Certificates, Licenses and Registrations



Preferred Certificates, Licenses and Registrations



Preferred Other Certificates, Licenses and Registrations



Knowledge, Skills and Abilities

Able to adapt to change, Able to learn and retain information, Able to multitask, Able to plan, organize, and implement projects in a timely manner, Able to work both independently and collaboratively, Able to work carefully and politely around others, Able to work well with others, Attention to detail, Excellent customer service skills, Excellent interpersonal, organizational, planning, teambuilding and problem solving skills, Proven supervisory skills, Proven verbal and written communication skills, Able to assemble, analyze and present data, Able to read English, understand, and follow verbal and written instructions, Demonstration of high ethical standards, integrity, professionalism, politeness, and courteousness, Willing to interact with students, Work effectively with a diverse community, Excellent leadership skills, Experience managing Web Services, Willing to work extended hours during events and peak seasons, when required



Other Knowledge, Skills and Abilities

Experience using Google Analytics, Google Tag Manager, Google Search Console, SiteImprove, knowledge of Drupal CMS (preferably Drupal 9/10; full stack), Slate CMS, and Basic HTML/CSS coding.



Qualifications & Disclaimer

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


The information on this description is designed to indicate the general nature and level of work performed by employees within the classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.





NCAA Guidelines

All employees and staff of ISU are bound by all NCAA, Missouri Valley Conference and institutional rules and regulations pertaining to intercollegiate athletics and must conduct themselves in accordance therewith. For more complete information on the duties and obligations of ISU employees and staff in this regard, employees and staff should contact the Compliance Office in the ISU Athletic Department.


No ISU employee (whether paid or a volunteer) shall knowingly influence others to furnish the NCAA or an ISU investigator/compliance officer false or misleading information concerning an individual’s involvement in or knowledge of matters relevant to a possible violation of an NCAA regulation. Failure to abide by this term of employment shall constitute unethical conduct as defined by the NCAA and may result in immediate suspension and/or termination of the employment relationship with ISU.





Position Reappointment Required

No



Job Duties

Essential Duties and Responsibilities

Ensures that Web Strategy and Development supports the web-related communication needs of the University by preparing long- and short-range goals and objectives; establishing priorities to meet goals and objectives; managing personnel, budgetary, and technology resources for effective web services; encouraging input to Web Strategy and Development; advising and consulting with deans, department heads, and senior administrators about web issues and concerns; and evaluating the unit’s performance and progress toward accomplishment of goals and objectives.


Leads the system-wide coordination and implementation of each campus’ web site by directing the resources of Web Strategy and Development in developing a consistent engaging design and programming structure, collaborating with each campus’ web liaison, and providing centralized web services and features.



Essential Duties and Responsibilities

Assumes responsibility for the Indiana State University campus web site by overseeing the planning, analysis, design, implementation, and maintenance of the central site and the coordination of the information architecture, overall design, and usability of the site.
Leads, performs, and oversees the planning, analysis, design, and implementation of selected system-wide and campus-wide web applications by working with customers and peers in the Office of Information Technology to determine requirements, achieve milestones, and deploy successful projects.



Essential Duties and Responsibilities

Facilitates the coordinated implementation of web projects by communicating clearly with different departments, collaborating with the Office of Information Technology, attending meetings and representing the interests of the University website, and responding to inquiries.
Increases the level of understanding and accountability of University web developers by overseeing the training and help desk support concerning key campus web issues, supplying essential web development resources, and providing web design consultation services.



Essential Duties and Responsibilities

Understands and meets web users’ expectations and information needs by evaluating information from surveys, focus groups, feedback, and statistics, researching web use patterns, and performing usability studies with target audience segments.

Assures the University’s web-related policies, standards, and procedures are current and accurate by periodically reviewing these policies and procedures, monitoring similar policies and procedures at other institutions, recommending modifications to the University’s policies and procedures, and overseeing the implementation and communication of approved modifications to University constituencies.



Essential Duties and Responsibilities

Facilitates a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required for the position.



Essential Duties and Responsibilities

Ensures enterprise class service management framework (ITIL or similar) is used by all members of the web development team – including the director and student/graduate assistants that will facilitate data driven decision making related to both work-load capacity and service level attainment.



Essential Duties and Responsibilities

Performs other duties as assigned.


Job tags

Hourly payFull timePart timeApprenticeshipLocal areaImmediate startMonday to Friday


Salary

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