Location
Philadelphia, PA | United States
Job description
Who We Are
NeuroFlow CEO and West Point graduate Christopher Molaro served in the US Army for five years, including a tour in Iraq as a platoon leader. Coming back home, he experienced firsthand the gaps in the behavioral health system, and upon completing his Wharton MBA, teamed up with co-founder/COO Adam Pardes to launch NeuroFlow in 2017. Beginning as a team of six people working in an office fit for two, NeuroFlow has now grow to over 100 employees across the country, raised money from leading investors in healthcare and technology, and partnered with leading organizations including Capital Blue Cross, Jefferson Health, and The US Air Force, all to achieve a mission of a happier, healthier world.
What We Do:
NeuroFlow integrates behavioral health across the care continuum by assessing and triaging people to get them to the right level of care, providing high-tech and high-touch support for populations that would typically fall through the cracks in today's healthcare system. Proven to drive better clinical and financial outcomes for leading health systems, payors, and the Department of Defense covering 14 million lives, NeuroFlow's platform combines consumer engagement with enterprise-level care management software and clinical support services to support integrated behavioral health at scale.
How We Do It:
The award-winning culture at NeuroFlow is one built around encouragement and daring to be great. Our core values have been displayed in our office since day one, and each team member is responsible for carrying out these values and keeping each other accountable to them. We succeed through our flexibility and agility, navigating and transforming an industry ripe for change where "no" or "can't" is too often the default. NeuroFlow offers unique opportunities to work in a fun and challenging fast-paced environment with direct, meaningful impact on helping to close the divide between mental and physical health.
As a Program Manager at NeuroFlow, you will play a pivotal role in advancing our key Veterans Affairs program initiatives. Your operational expertise will play a critical role in driving our mission forward while managing complex enterprise programs. Join us in making a substantial impact on the behavioral health technology landscape within the VA.
What you'll do: - Partner with the technology VPs to execute the top priorities of the organization.
- You will support the client executive function of the organization on the Operations side. Your responsibilities will encompass a wide range of skillsets, from program and project management, strategic operationalization of high visibility initiatives, and cross-departmental communication excellence.
What success looks like: - Skillfully managing client executive priorities to ensure the team is able to move quickly, and without roadblocks
- Enhance and run processes and programming for program needs (including but not limited to weekly meetings, cross-departmental sync, etc.)
- Assist with team-wide communications. Prepare agendas, take notes, and coordinating assigning action items as needed to support executive functions.
- Assist in the followup and ensuring delivery of items.
- Ability to facilitate and engage in over strategic goals for the organization and foster productive discussions among team members
- Approach every item in a highly detailed, organized, and polished fashion
- Lead assigned projects and strategic initiatives that may include the following -
- Updating and designing key performance indicators as the company grows; create client tracking documentation, identify cross functional process improvement opportunities
What you will bring: - Strategic leadership, organizational agility, cross-team collaboration, drive for results, and strong written and verbal communications
- Highly trustworthy, and ability to protect highly confidential information that will be shared
- Ability to handle critical, complex, and time-sensitive deliverables across a broad range of topics
- Proven effectiveness in driving complex multi-stakeholder processes, driving cross-team programs to desired results, and managing risk
- Exceptional interpersonal skills with executive presence, cross-functional collaboration skills, open and honest feedback and interaction
- Project management skills including scope, schedule, budget, quality, risk, communications, procurement, human resources, and integration management
- Curious by nature, and strong desire to be challenged and constantly learn
- Exceptional skill at using multiple workflow management, productivity, and data platforms
- Excellent facility with data, both financial and operational
- Great project management skills and an ability to delegate effectively
- Start up and government experience a plus
Who you are: - A fast learner, ready to grow and tackle challenges with courage.
- An open and effective communicator, aligned with NeuroFlow's culture of openness and customer obsession.
- Someone who thrives in making complex systems simple and beautiful.
*Employment is contingent on obtaining government clearance (Public Trust)
Company Benefits: *Applicable for full time employees Flexible work schedule, unlimited PTO, physical and mental wellness benefits, medical coverage, parental leave, 401K, company-sponsored events, referral program, onsite gym, dog friendly office, snacks in the office, commuter benefits, onsite massages.
What We Believe: NeuroFlow is a proud equal opportunity employer. Every day we are working to tackle the mental health crisis in America, and in order to do that well, we need diverse voices, experiences, and perspectives at the table. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.
*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are typically done which will ensure an equal employment opportunity without imposing undue hardship on NeuroFlow. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process.
As a HIPAA compliant organization All team members shall:
- Act in accordance with NeuroFlow's Information Security Policies.
- Protect organizational assets from unauthorized access, disclosure, modification, destruction or interference.
- Report security events or other risks to the organization
- Execute organizational security processes or activities
- Perform security responsibilities that defined and communicated for their role
- Be responsible for their actions regarding the security of organization
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