Salesforce Project Manager
Location
McLean, VA | United States
Job description
Job Overview:
We are seeking an experienced Salesforce Project Manager with expertise in Salesforce Service Cloud and Communities applications. The ideal candidate will be responsible for managing end-to-end project delivery, ensuring successful implementation, configuration, and optimization of Salesforce solutions tailored to our organization's needs. This role requires strong project management skills, deep understanding of Salesforce Service Cloud and Communities functionalities, and the ability to collaborate effectively with cross-functional teams. This is a 3 month contract to hire.
Responsibilities:
- Lead and manage Salesforce projects from initiation to closure, including scope definition, requirements gathering, solution design, development, testing, deployment, and post-implementation support.
- Work closely with stakeholders to understand business requirements and translate them into Salesforce solutions leveraging Service Cloud and Communities applications.
- Develop project plans, timelines, and budgets, and ensure adherence to project milestones and deadlines.
- Coordinate and collaborate with internal teams, including developers, administrators, and business analysts, to deliver high-quality Salesforce solutions that meet business objectives.
- Serve as the primary point of contact for stakeholders, providing regular updates on project status, addressing concerns, and managing expectations.
- Conduct risk management assessments and proactively identify and mitigate project risks and issues.
- Facilitate user training sessions and provide ongoing support and guidance to ensure successful adoption of Salesforce solutions.
- Stay current with Salesforce best practices, industry trends, and new features, and make recommendations for process improvements and system enhancements.
- Drive continuous improvement initiatives to optimize Salesforce configurations, workflows, and integrations to streamline business processes and improve efficiency.
- Collaborate with third-party vendors and consultants as needed to support project delivery and ensure alignment with organizational goals.
Job tags
Salary
