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Location

Cupertino, CA | United States

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Job description

DESCRIPTION

Amazon Web Services is looking for a highly motivated senior Network Technician to build and operate a highly scalable and fault tolerant world-class Network lab infrastructure. As a senior Network Technician in the AWS Network Product Development group, you will be supporting the backbone of Amazon’s Global Network test infrastructure. In this role, you will be working very closely with internal customers to gather requirements, scope work items, coordinating resources, and facilitate project execution. You will also be driving operations and lab processes for smooth customer experience.

The ideal candidate should have strong background in Datacenter Network infrastructure and Network troubleshooting. You should have experience with Network optics, cabling, and Network device configuration. The candidate should be highly autonomous, very detail oriented, and has strong team mindset. You should also have strong written and verbal communication skills, . This is a great opportunity for someone willing to learn and contribute to build next-generation Network infrastructure for one of the biggest Datacenters in the world.

Key job responsibilities
- Collaboration with various stakeholders to remove project obstacles
- Manage work and priorities through ticketing system/email/slack to complete internal customer requests
- Support team procurement requests, manage PR/PO and shipments end to end
- Setup network devices, test equipment, optics in the lab per customer requirements
- Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment
- Maintain lab infrastructure including environmental chambers and work with facility team closely to ensure smooth lab operations.
- Track and organize optics and equipment inventories in the lab
- Design and implement processes and workflows to improve the lab operation efficiency

A day in the life
On an everyday basis as an Network Technician in our team, you have the unique opportunity to understand the growing AWS network and our internal customers’ requirement on interconnect solutions, and work with a team of Network Development Engineers to devise hardware solutions by influencing the broad industry that delights AWS customers. You design and implement processes and mechanisms that both help the engineering team to deliver business impact to the organization in a systemic way, while also helping to raise the bar on our operational excellence.

About the team
The NPD Interconnects team is part of the Network Product Development (NPD) Platform org in AWS and is responsible for DAC, AEC, and optical links in our fleet. We own developing technologies that enable interconnect solutions for our customers while establishing supply diversity, driving down cost, and raising the performance bar of our links in the fleet. To achieve this we design and maintain qualification software and hardware infrastructure, work with vendors to co-develop their products to fit our needs, and create monitoring tools and alarming to ensure the health of the network. Our team is highly motivated to help support and develop new team members in both leadership principles and technical skills, which has helped our team grow quickly in the past few years. Our leadership team ensures that projects are assigned accordingly to challenge team members in both ambiguity and complexity to gain the expertise required to grow their scope and impact.

We are open to hiring candidates to work out of one of the following locations:

Cupertino, CA, USA

BASIC QUALIFICATIONS

High school diploma
5+ years of industry experience as a network technician or engineer in a highly dynamic environment;
3+ years experience with TCP/IP networking and/or network equipment development and testing;
2+ years hands-on experience with handling optical modules and cabling infrastructure (patch cord and panel);
2+ years experience with setup network environment and troubleshooting network devices.

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Job tags

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Salary