Hub International
Location
Las Cruces, NM | United States
Job description
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues, resulting in a rate of account retention that meets or exceeds expectations
Provides a high level of support to our Client Relationship Management staff including:
Issue and forward evidence of insurance to lending institutions
Order and follow up on policy change endorsements including review for accuracy
Check incoming policy change endorsements, and if accurate, forward to insured
Update client data in our Agency Management System
Maintain departmental carrier access for the Personal Lines Department
Reconcile and maintain Agency Management System Downloads
Cross Training on processes and systems as needed
QUALIFICATIONS
High School diploma or equivalent; AA and/or college degree preferred
Superior customer service and problem-solving skills
Excellent oral and written English communication skills
P&C insurance license preferred or obtain a P&C insurance license within 3 months
Prior Personal Lines experience preferred but not required
Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management system EPIC
Ability to work and contribute to a positive team environment
Ability to work a hybrid schedule in one of our NM HUB offices
Organizational skills required and high attention to detail essential
Department Account Management & Service
Required Experience: 1-2 years of relevant experience
Required Travel: No Travel Required
Required Education: High school or equivalent
HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
EEOAA Policy
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 [email protected]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Hi, we're HUB.
In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.
When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.
And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.
About HUB International
Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB's vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.
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Salary