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Location

Cambridge, MA | United States

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Job description

Happiest when busy and lending a hand, you’re always looking for what needs to be done, promptly setting and clearing tables, helping with table service, keeping the dining and public areas tidy. You know your role is important, because you set the stage for the guest experience. And, your contribution makes it possible for wait staff to provide speedy, attentive guest service. Your efforts matter and you’re proud to do your part. Then a Dining Room Attendant position with The Charles Hotel may be a good opportunity for you, because this company recognizes and values qualities like these.

Responsibilities

QUALIFICATIONS:

• Must be available to work any shift including nights, weekends and holidays.
• A minimum of one-two years' experience is preferred.
• This is a high-energy position that requires full mobility, constant movement in a fast-paced environment.
• Basic English communication skills are needed.
• This position also requires the ability to regularly lift and carry up to 40 pounds and pushing Queen Mary’s up to 100 pounds.

RESPONSIBILITIES:

• Do your part to ensure guests thoroughly enjoy their dining. Greet guests with a friendly welcome, graciously offering water and bread service.
• Clears dish or glassware from tables during service.
• Cleans and sets tables in between guests.
• Maintains cleanliness of the dining area.
• Stocks service areas and assists waitstaff as needed.
• Pay attention if guests need refills or wait staff.
• Pitch in to help servers deliver food trays to the table, restock utensils and linens. 
• Tidy dining and public areas, and complete side work to ready the station for next shift, enabling wait staff to deliver smooth, attentive guest service.

Property Details

The Charles Hotel experience reflects the eclecticism that is Cambridge. An urban oasis, The Charles offers something for everyone who is visiting the Boston area. Guests can soak in their academic surrounding by attending a lecture at Harvard, relax with a stroll along the Charles River, explore downtown Boston or dine at some of the Boston and Cambridge area's finest restaurants, including The Charles' own Henrietta's Table.

The Charles is an independent property, offering luxurious accommodations and all the comforts of home. Guest rooms combine New England décor with the latest technology. 18,000 square feet of indoor and outdoor banquet space merge to offer an array of options for anyone's next event.

Located just minutes from downtown Boston and a variety of world-class attractions, The Charles is a AAA Four Diamond Hotel and a proud member of Preferred Hotels and Resorts.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

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