Location
Richardson, TX | United States
Job description
ARGO is a leading provider of software and analytics solutions for both the financial services and healthcare industries. ARGO transforms business processes for financial service providers and healthcare organizations using proven business models and software innovation informed by real customer challenges, breakthrough technology, and rich analytics.
JOB SUMMARY This quality assurance position automates the testing of a complex business rule systems, including real-time, batch process, multi-threaded, multi-tenant architecture, and supporting multiple Line of Business solutions. The role involves accountability for KPI monitoring, processes, team accountability, root cause analytics, complete work in sprint, earlier detection, having product delivered, exposed in field, successfully by customer. The role will require collaboration with both business and technology personnel to comprehend and clarify business requirements, formulate comprehensive test strategies, develop input and expected output data, execute and evaluate test results, and support internal and external projects using the test cases.
EXPECTED WORK AND PERFORMANCE Test management of complex and integrated implementations including providing supervision of all levels of QA analysts. Job duties and responsibilities include the following. Other duties may be assigned as needed.
- Demonstrate an expert understanding of the value of ARGO’s quality services to increase revenue and deliver value to our customers.
- Direct testing activities to reduce risk, eliminate waste, discover defects, and increase confidence in the fitness of ARGO software and provide information and analysis for project and product decision makers.
- Effective communication in partnering with cross-functional team members in business analysis, development, product management, customer service, and project management.
- Improve test coverage and eliminate waste by continuous enhancement of the ARGO test case library using specification-based, defect-based and experience-based testing techniques. For example, pairwise, equivalence partitioning, boundary value analysis, decision tables, cause-effect graphing, state transition testing, defect taxonomies, and other context appropriate techniques.
- Develop Quality strategy for large projects including scope, schedule, level of effort, resources, etc., to include influencing and leading the customer through the process by providing best practices, risks and LOB specific considerations
- Design test approach and execute test plans including managing workload of a team of testers, tracking progress, defect triage, reporting issues, developing status reports and providing recommendations to project stakeholders that represent QA’s assessment of product quality and release readiness to the customer.
- Contribute to the development, execution and governance of ARGO's software quality assurance best practices. Leading cross-functional teams (business analysis, development, product management, customer service, project management, etc.) in lessons learned sessions and adoption of software quality best practices that support ARGO’s quality framework.
- Ensure product requirements and release timelines properly account for Quality Best Practices and are aligned with appropriate risk mitigation strategies.
- Define comprehensive testing strategies beyond UI validation to ensure complete analysis (database validation, data management, XML validation, etc.)
- Implement tools to support testing processes. Identifying opportunities to use middleware and automated test processes, automated test management workflow, and executing automated and middleware test scripts.
- Understand of value and quality from client’s perspective, and directs client-testing success, as needed, including planning, execution, researching complex problems reported in UAT and production, and effectively communicating results with appropriate parties at various levels at ARGO and in the client organization for efficient resolution.
- Ability to travel up to 10%.
- Demonstrate understanding of ARGO’s value chain CRP3 (Customer Relationships & Satisfaction, Revenue Expansion, People Management & Development, Process Improvement, and Product Innovation) through actions and accomplishments.
QUALIFICATIONS
- A Bachelor’s Degree in Management Information Systems (MIS), Computer Science (CS), or in Liberal Arts
- SQA certifications from the ASTQB is preferred for the position.
- ASQ Six Sigma
- QAI CSTE or PMI certifications are a plus.
- Experience testing non-GUI based applications is required.
- Strong understanding of how to create test data based on business requirements, technical design, and existing code is required.
- Ability to understand, analyze, interpret, and convert business requirements into appropriate test cases/test data is required.
- Loan decision testing or loan industry testing experience is preferred.
SKILLS - Experience creating and editing XML, manipulating XML files, and using XML as test data.
- Experience with data harnesses or data driven testing.
- Ability to read code, understands data and writes the test cases, test data and execute tests. Will use Excel Spreadsheets and Requirements to create the test data and comparison data which constitute the test case.
- Experience architecting, developing, and maintaining testing frameworks and data harnesses
- Direct and lead other testing resources to write and execute test cases using frameworks
- Solid customer results focus to include customer leadership in test strategy planning
- Broad software application / technology knowledge
- Proven ability to work effectively in a highly collaborative environment with both business, technology, and systems personnel
- Excellent oral and written communication, as well as analytical and problem-solving skills including ability to communicate with external clients, develop, and deliver presentations to a large technical or non-technical audience.
- Solid customer results focus to include customer leadership in test strategy planning.
- Knowledge of middleware and automated testing practices.
- Solid knowledge and proven execution track record regarding Quality Assurance methodologies.
- Exposure using industry standard test management tools such as XRAY or workflow management tools used for testing such as Jira.
- Experience leading automated test execution with testing tools such as Cucumber, Selenium, Ready! API soapUI Pro, Postman and other industry standard tools.
- Ability to lead complex, integrated QA projects and to technically and professionally mentor junior team members
- Proficient knowledge in producing deliverables and managing test processes through all phases of the Software Development Life Cycle.
- Database (SQL Server Management Studio) / SQL Queries expertise. Experience testing relational databases (SQL Server, ORM Technologies, and Stored Procedures).
- Experience using Java base tools, IntelliJ, Visual Studio, Cloud computing services e.g., Azure (preferred).
- Innovative with ideas that increase product quality. Identification of essential needs to test product.
- Non-functional performance, reliability, fault tolerance testing experience a plus. Including proven expertise leading NF testing for Accuracy, Observability, Recoverability, Reliability, Responsiveness, Scalability, and Stability.
- Expert knowledge of company and department standards.
PHYSICAL DEMANDS
The candidate will work at our corporate headquarters in Richardson, TX. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
ADDITIONAL REQUIREMENTS:
Applicants for U.S. or Canadian based positions with ARGO must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available at this time for ARGO positions.
Pre-employment background screening will be conducted.
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