Produce Support Specialist
Location
Waltham, MA | United States
Job description
Who are we?
Buyers Edge Platform ("BEP") was born out of the 20-year growth and success of its founding companies Dining Alliance, Buyers Edge, and Consolidated Concepts. BEP is a technology-enabled group purchasing network, which provides group purchasing services, SaaS-based technology solutions, supply chain consulting, and procurement-related services to foodservice operators across many verticals, including restaurants (independents as well as multiunit, chains, and franchise concepts), hospitality (hotels, casinos, resorts), healthcare (LTC based operators), colleges & universities and an array of other foodservice based operators (food trucks, caterers, amusement parks and other leisure based operators). BEP represents over $35 Billion in Network Transactions. We are committed and passionate about our mission to keep foodservice operators thriving by saving them money and increasing the quality of their products.
The Buyer's Edge Platform Fresh Division is an entity comprised of both Fresh Concepts and Produce Alliance with over 35 years of produce management solutions. The Fresh Division provides fresh produce category management services including procurement, national distribution, information services, and food safety assurance to food service clients across North America, the Caribbean and beyond. The Fresh Division has a national footprint of over 125+ industry leading distributors in North America, partnerships with the most premier grower shippers, and combined purchasing power of over 6 billion.
Who are we looking for?
We are seeking a Produce Support Specialist who enjoys working as a team towards common goals, has a solutions-oriented approach and a positive attitude. Extensive paid training is provided!
This remote position will be based in the Boston, MA region and you will maintain a home office in geographically assigned area while not traveling. We are unable to provide sponsorship for work authorization for this role.
Your impact: - Support client locations by responding to requests with service-oriented solutions-the ability to articulate feedback and evaluation criteria promptly. Must be curious to learn and apply critical thinking to projects.
- Be responsible for managing produce quality visits for roughly 30-40 Food Service Distributors and the clients we service within those market
- Cultivate relationships with our distribution partners, and work within our company's guiding principles while conducting client location visits and distributor business reviews. Client location visits include scoring product quality, storage, and handling training, consulting on application and pack size recommendations, and receiving feedback from client locations related to distributor service levels.
- Client service evaluation reports share this scoring, feedback, and suggestions
- Take ownership of all tasks related to the distributors and clients you manage, support client locations by responding to requests for service-oriented solutions
- Directly support our clients & account management team
- Support client locations by responding to requests for service-oriented solutions
About you: - Must be willing to travel up to 50% on a quarterly rotation. Distributors and client locations will be managed regionally in multiple states and select instances outside the continuous 48 states.
- Valid and unrestricted drivers license required.
- Valid passport preferred.
- Ability to articulate feedback and evaluation criteria in a prompt manner
- Must be curious to learn and apply critical thinking to projects
- A minimum of three years experience in Restaurants or the Food Service Industry is preferred. Extensive paid training is provided!
- Must be curious to learn and apply critical thinking to a wide range of project
- Must be willing to lift up to 30 pounds at select times.
What's in this for you? Amazing coverages to start. Medical, dental, and vision coverages are just the beginning! We also offer ancillary plans, such as flexible spending accounts for both health and dependent care, critical illness, accident, and voluntary life as well as company paid life and long-term-disability plans! On top of this, we also offer a 401(k) plan with company match.
Invest in your success. We will provide you with a thorough training and development program; and offer competitive compensation.
Live well = Work well. Relax with our Personal Responsibility Paid Time Off policy where you don't have to accrue time off in order to take it!
We welcome all.
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
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