Customer Support Representative

Location

Akron, OH | United States

Job description

If you want to work with a purpose-driven organization that has a family culture, keep reading! Famous is a place for positive, growth-oriented, high-performers, not someone who’s just interested in another “job” where time is traded for pay.

If this resonates with you, click “Apply” and find out why Famous has been named a Top Workplace every year for over a decade! 

Famous Supply Customer Service Representatives work with builders to coordinate delivery of material to Famous customers.

Primary Job Responsibilities

• Process, schedule, manage, and release customer orders for delivery
• Reviews customer requests for warranty material and facilitate resolution
• Manage relationships with contractors, builders and Famous associates
• Manage phone/email requests from customer field personnel

Preferred Experience and Skills

• Knowledge of plumbing products

Required Experience and Skills

• Customer service mindset
• Ability to use computer
• Ability to work in a fast-paced environment
• Attention to Detail
• Thoroughness
• Organization

Job tags

Salary