PACCAR Winch
Location
Renton, WA | United States
Job description
Product Manager - Connected Services Infotainment Job Apply now »
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Date: Feb 13, 2024
Location: Renton, WA, US, 98057 Lewisville, TX, US, 75067
Company: PACCAR
Company Information
PACCAR, Inc. is a Fortune 500 company established in 1905 and is recognized as a global leader in the commercial vehicle, financial, and customer service fields. PACCAR is a global technology leader in the design, manufacture, and customer support of high-quality light-, medium- and heavy-duty trucks under its internationally recognized brands Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and provides customized financial services, information technology and truck parts related to its principal business.
Your next career move is waiting at PACCAR whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services. Join the PACCAR team today!
Division Information
PACCAR’s Information Technology Division (ITD), located in Renton, WA utilizes cutting-edge technology to provide systems development, consulting, voice and data communications services to the entire Corporation, which has high visibility in the technology sector.
The Role
Global Connected Services is seeking highly motivated Product Manager. This position can be located in either Renton, WA or Lewisville, TX.
PACCAR Global Connected Services is revolutionizing the vehicle ownership experience with the development of innovative services for connected vehicles.
Global Connected Services is hiring a Product Manager. This role is responsible for defining connected vehicle service offerings, developing go-to-market strategies for new services, and managing program development. This position reports to the Manager of Product & Services. The position will focus on our App Strategy for in vehicle Infotainment system and 3rd party FMS relationship.
Job Functions/Responsibilities
Connected Vehicle Services portfolio development and management
Serve as a subject matter expert for the connected services product area
Drive customer value and identify monetization opportunities
Develop go-to-market strategy, value proposition, including launch and captivity tactics.
Work within global cross-functional teams
Aligns Connected Services strategy, pricing, processes, and systems with PACCAR Divisions.
Ensures Third Party supplier products and services are onboarded and manages vendor relationships.
Manage the relationship between business partners, project teams and vendors.
Work closely with Division Product Planning and Sales & Marketing teams to align product roadmap initiatives.
Ensure Global alignment of Products/Services
Engage with Customers to ensure their experiences and needs are evaluated and met
Analyze Customer behavior and initiate proactive improvement proposals to Management
Uses customer feedback about content, pricing and functionalities to enhance revenue opportunities
Responsible for Portfolio Backlog Prioritization for a specific connected product/service
Responsible for Intake of Internal Business Requests for a specific connected product/service
Participate in workshops to scope projects and gather detailed product requirements.
Provide high level user stories (or Epics) to project teams and assist in budget and resource estimates for delivering new products/services or enhancements.
Ensure projects include end-to-end validation of new features/services.
Domestic and International travel is required - up to 20%.
Develop and adhere to program budgets and schedules.
Write business plans and obtain approval.
Effectively communicate across the organization.
Qualifications
5+ years’ experience in Automotive, Commercial Vehicle, or Subscription Based Services as a IT Project or Program Manager.
Experience in the following but not limited to B2C/B2B eCommerce, Subscription based services, Connected Vehicle Services, Telematics Platforms, and/or Fleet Management Systems.
Experience in the specification and design of complex automotive components desirable.
Familiarity with agile way of working.
Experience with software development cloud computing is desirable.
Candidate should be willing to make use of industry standard processes and techniques and be resourceful in solving complex technical problems.
Requires independent judgement
Excellent interpersonal, presentation skills and ability to influence others.
Must demonstrate ability to perform multiple tasks in a fast-paced, results-oriented environment, and respond dynamically to shifting priorities.
Competence in the use of personal computer software such as word processing, database, and spreadsheets.
Technical aptitude and ability to succinctly communicate technical topics is required.
Strong written and verbal communication skills required.
Commercial truck product knowledge strongly preferred.
Demonstrates high leadership potential.
Six Sigma training preferred.
Familiarity with agile way of working.
Candidate should be willing to make use of industry standard processes and techniques and be resourceful in solving complex technical problems.
Excellent interpersonal, presentation skills and ability to influence others and use independent judgement.
Must demonstrate ability to perform multiple tasks in a fast-paced, results-oriented environment, and respond dynamically to shifting priorities.
Technical aptitude and ability to succinctly communicate technical topics is required.
Strong written and verbal communication skills required.
Commercial truck product knowledge strongly preferred.
Demonstrates high leadership potential.
Competence in the use of personal computer software such as word processing, database, and spreadsheets.
Six Sigma training preferred.
Managing Customer facing website experience desired.
International Work Experience Desired.
Knowledge of the principles of product management and processes of transport companies and dealerships.
Proven leadership, analytical and business development skills.
Education/Training
Bachelor’s degree in Information Technology, Business or Engineering fields of study required.
Master’s degree and Professional certifications (PMP, etc.) preferred.
PACCAR Benefits
As a U.S. PACCAR employee, you have a full range of benefit options including:
401k with up to a 5% company match
Fully funded pension plan that provides monthly benefits after retirement
Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time
Tuition reimbursement for continued education
Medical, dental, and vision plans for you and your family
Flexible spending accounts (FSA) and health savings account (HSA)
Paid short-and long-term disability programs
Life and accidental death and dismemberment insurance
EAP services including wellness plans, estate planning, financial counseling and more
Diversity & Inclusion
PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability corporation. Having a diverse and inclusive work environment ensures PACCAR has the talent needed to conduct business today and in the future by leveraging different backgrounds, skills, and viewpoints. We believe diversity in the workplace increases innovation, results in better decisions, and increases employee engagement.
PACCAR’s IT Division promotes Diversity and Inclusion through mentorship, events, celebrations, and affinity groups. The IT Division has an active Diversity Council and supports initiatives and activities for all. PACCAR supports women through the PACCAR Women’s Association (PWA), Women in Trucking, and Women in Technology International (WITI). Educational awareness programs such as Unconscious Bias, Male Allyship and Inclusive Leadership are just a few of many trainings offered. PACCAR is a supporter of PRIDE and celebrates many different multi-cultural events.
Additional Job Board Information
PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability. At PACCAR, we value talent and promote growth and development. We carefully consider numerous compensation factors, including your education, training, or experience. The salary range for the Product Manager - Connected Services Infotainment is is $110,600 - $173,000 annually. Additionally, this role is eligible for a full range of benefit options listed above. This position is also eligible for a holiday gift.
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