logo

JobNob

Your Career. Our Passion.

Field Support Analyst II- Norcross, GA


Phoenix Metals


Location

Norcross, GA | United States


Job description

Phoenix Metals Company is a metal distribution company with 17 locations across the United States. The company is a subsidiary of Reliance Steel & Aluminum Co., a Fortune 500 SEC registrant, and the largest metals service center company in North America.

JOB SUMMARY

The Field Support Analyst II (FSA) is responsible for Support Desk and Field Operations tasks, providing on-site support to end users by installing, configuring, troubleshooting, and maintaining various types of software and hardware in support of our business offices and warehouses. The FSA must be able to quickly evaluate business problems and work towards solutions through collaboration across the FOC and RTS organizations. The FSA must be articulate, process driven, and have a strong desire to deliver outstanding customer service.

DUTIES AND RESPONSIBILITIES

REQUIRED & PREFERRED QUALIFICATIONS

Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Office setting; controlled temperature environment

We are an equal opportunity employer. All applicants shall be considered for employment without regard to their race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable Federal, state, or local law.


Job tags

Full timeLocal areaRemote job


Salary

All rights reserved