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Location

Alpharetta, GA | United States

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Job description

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. Because, at Markel, the work you do gives people the confidence to move forward and seize opportunities. Whether you’re wild about horses, bananas for boats or driven by data, you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.


Join us and play your part in something special!


The Claims Compliance Analyst will review and analyze various aspects of Claims’ compliance functions, provide support for reporting, and handle other responsibilities as requested by management. The Claims Compliance Analyst will assist the Claims organization in achieving department compliance goals. Unless otherwise indicated, all items are measured by Supervisor’s/Manager’s observations and external and internal feedback.
The Claims Compliance Analyst is an individual contributor role designed to principally lead one or more compliance operational activities.
The Claims Compliance Analyst is accountable to contribute in every way possible to execute established compliance initiatives.

Job Responsibilities

• Cultivate and maintain relationships with internal and external customers
• Gather, analyze, and distribute compliance information to satisfy needs of business partners, and to facilitate appropriate outcomes
• Maintain understanding of Claims and Claims Compliance departmental service standards and guidelines, systems, workflows, reports, forms, products, and other information needed to complete work assignments
• Complete assigned daily compliance support activities timely and accurately
• Contribute assistance that enhances and enables achievement of compliance objectives by demonstrating teamwork and collaboration to elevate partner and customer service
• Look for ways to improve compliance with state and federal laws and regulations
• Analyze and understand implications of the business environment, including compliance processes
• Assist with development and delivery of compliance training
• Analyze the various aspects of a business activity, including compliance processes (both manual and automated) and create data import files for various compliance processes
• Provide analytical support for various compliance reporting activities
• Create compliance reports to satisfy user requests, data sampling, project analysis, or testing verification
• Stay abreast of changes in compliance procedures and identify and communicate compliance process enhancement opportunities to management
• Lead or assist with departmental and organizational projects

Certification

• Insurance certifications or affiliation with industry group a plus

Work Experience

• Experience creating and understanding insurance analytics highly desirable
• Experienced practitioner of process analysis and modelling a plus
• Experience with claims handling processes and systems a must
• Experience in workers’ compensation claims highly desirable
• Experience with project management, Quality Assurance, auditing, and a plus

Skill Sets

• Excellent analytical and problem-solving skills
• Excellent written, listening, and oral communication skills; ability to communicate technical information in a business-friendly manner
• Strong desire for continuous improvement
• Ability to ask probing questions to understand root causes of issues
• Attention to detail and focused on accuracy
• Excellent collaborative skills and facilitation skills to drive issues to closure
• Strong organization and time leadership skills
• Intermediate skills in Microsoft Office products
• Ability to contribute both independently and as part of a team
• Able to work in diverse teams, under tight deadlines, to deliver quality
• Commitment to delivering excellent client service

Who we are:

Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We’re all about people | We win together | We strive for better

We enjoy the everyday | We think further

What’s in it for you:

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.

• We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.
• All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
• We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
• Markel offers hybrid working schedules of 3 days in the office and 2 days remote.

Are you ready to play your part?

Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors.

Caution: Employment scams

Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:

• All legitimate job postings with Markel will be posted on No other URL should be trusted for job

  Markel Group Careers

  .
• All legitimate communications with Markel recruiters will come from Markel.com email addresses.

We would also ask that you please report any job employment scams related to Markel to

[email protected]

.

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.

Should you require any accommodation through the application process, please send an e-mail to the

[email protected]

.

Pay information:

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