University of California San Diego
Location
La Jolla, CA | United States
Job description
This is a Contract/Limited position. This appointment may be extended or converted to career status based on the needs of the department.
UC San Diego Policy will not allow this position to receive work visa sponsorship.
Fully remote or Hybrid work will be considered.
UC San Diego is ranked the 9th best public university in the nation by U.S. News and World Report and is the largest employer based in San Diego County.
Reporting to the VC-CFO, Information Technology Services (ITS) delivers Enterprise information technology services to the University of California, San Diego (UCSD) under the leadership of the campus Chief Information Officer (CIO). Information Technology Services (IT Services) uses world-class services and technologies to empower UC San Diego's mission to transform California and the world as a student-centered, research-focused, service-oriented public university. As a strategic member of the UC San Diego community, IT Services embraces innovation in their delivery of IT services, infrastructure, applications, and support. IT Services is customer-focused and committed to collaboration, continuous improvement, and accountability.
Equity, Diversity, and Inclusion are core values at UC San Diego and within Information Technology Services. Crafting a culture around these values allows us to more deeply connect with and appreciate our employees, students, and campus partners. Information Technology Services is continuously working to build a community where we all feel safe, empowered, and encouraged to bring our authentic selves to work. We do this not only because it is what's right, but because we know that diversity drives insight and innovation. We are proud to partner closely UC San Diego's Office for Equity, Diversity, and Inclusion, as their dedication to this mission helps us all to drive change.
The Workplace Technology Services (WTS) provides campus wide services to faculty, staff and students. Primary services include Web Content and Case Management, Service Desk, Field Support, Business Intelligence & Analytics, Email & Messaging, Service Operations & Improvement, Endpoint & Software Asset Management, and Enterprise Document Management.
The Document and Case Management team is responsible for providing world class service through ongoing maintenance and development of systems and tools supporting case, document, and project management, collaboration, workflow, e-signature, and other processes and functions. This team will configure and support new and existing features for ITS, partners, and customers.
The Document Management Configuration Administrator will work on the team responsible for enterprise document management for the campus, primarily provided through Hyland OnBase. This product is the campus electronic document management system responsible for long-term organization and retention of files and records for a large variety of campus processes and needs.
About University of California San Diego
UC San Diego is an academic powerhouse and economic engine, recognized as one of the top 8 public universities by U.S. News and World Report. Innovation is central to who we are and what we do. Here, students learn that knowledge isn't just acquired in the classroom - life is their laboratory. UC San Diego's rich academic portfolio includes six undergraduate colleges, five academic divisions and five graduate and professional schools. The university's award-winning scholars are experts at the forefront of their fields with an impressive track record for achieving scientific, medical and technological breakthroughs.
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