Location
Queens, NY | United States
Job description
As a Remote Travel Agency Intern, you will have the opportunity to gain hands-on experience in the travel industry while working remotely. This internship will provide you with exposure to various aspects of travel agency operations, including customer service, itinerary planning, research, and administrative tasks. You will collaborate with experienced travel agents and gain valuable insights into the intricacies of travel planning and client management.
Key Responsibilities:
Customer Service:
- Respond to inquiries from clients via email, phone, or online chat in a prompt and professional manner.
- Assist clients with booking flights, accommodations, transportation, and other travel-related services.
- Address customer concerns and resolve issues effectively to ensure a positive experience.
Itinerary Planning:
- Work closely with senior travel agents to create customized travel itineraries based on clients' preferences, budget, and travel objectives.
- Research destinations, attractions, and activities to incorporate into travel plans.
- Coordinate reservations and bookings for clients, including flights, hotels, tours, and other activities.
Research and Data Management:
- Conduct research on travel trends, destinations, and industry developments to stay informed and provide relevant recommendations to clients.
- Maintain accurate records of client interactions, bookings, and financial transactions using the company's CRM system or other software tools.
Administrative Support:
- Assist with administrative tasks such as filing, data entry, and document preparation.
- Support marketing efforts by creating content for social media posts, newsletters, or promotional materials.
- Collaborate with team members on special projects and initiatives as needed.
Qualifications:
- Currently enrolled in a degree program or recent graduate with a focus on hospitality, tourism, business, or related fields.
- Strong communication skills, both written and verbal.
- Excellent customer service skills and a passion for helping others.
- Detail-oriented with the ability to multitask and prioritize tasks effectively.
- Proficiency in computer skills, including Microsoft Office Suite and familiarity with CRM systems is a plus.
- A self-starter with the ability to work independently and collaborate effectively in a remote team environment.
- Flexibility to adapt to changing priorities and willingness to learn new skills.
- Must be able to work in the U.S.
Benefits:
- Hands-on experience in the travel industry with guidance from experienced professionals.
- Flexible remote work schedule that allows for a better work-life balance.
- Opportunity to develop valuable skills in customer service, sales, and travel planning.
- Potential for future career advancement within the company or recommendations for future employment opportunities.
- Networking opportunities with industry professionals and access to valuable resources. Salary: Based on commission and performance.
Joining our team as a Remote Travel Agency Intern offers a unique opportunity to gain practical experience and make a meaningful contribution to our company's success. If you're passionate about travel and eager to learn, we'd love to hear from you!
Job tags
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