TEKsystems
Location
Chandler, AZ | United States
Job description
Description:
Job Summary: The Fire Alarm Technician II installs, troubleshoots, repairs and configures various types of fire alarm systems. Responds to customer service calls in a timely and efficient manner, troubleshoots and repairs as needed. Performs service tasks required to fulfill service requirements for time and material, emergency service, and test and inspect contractual agreements. Completes necessary documentation in accordance to the companies Service guidelines. Communicates with central dispatch on current work order status and receives updates on outstanding customer issues on a daily basis following the Service process. Participates in after- hours service program. Assists on installation projects during non-utilized time. Job Duties and Responsibilities: Adhere to and participate in all company quality, safety standards and regulations. Manage time effectively in scheduling and performing service calls. Present a positive demeanor to the customer and company employees. Troubleshooting and repair/replacement of system wiring, field devices, and head end components. Use as necessary and with precision, such tools as red-lined drawings, manufacturer system schematics/manuals, digital or analog multimeter, toner/wand, system computers, and/or company provided notebook computer. Provide exceptional workmanship at levels (organization, detail, neatness and quality). Process all paperwork in a timely manor Provide legendary customer support and training. Maintain a neat and clean service vehicle and up to date vehicle trip logs. Other responsibilities as assigned. Tools: Basic Hand Tools: screwdriver – all sizes (regular and Phillips,), drywall saw, torpedo level, tape measure, snips (with belt sheath), pliers (adjustable, needle nose, lineman), hammer, cable stripper, insulated crimping tool, flashlight and gloves. Multimeter, butt-set, toner/wand, coax compression and/or hex crimp tool. Qualifications Physical and Mental Requirements: Must be self-motivated, positive in approach, and present a professional image. Must possess critical thinking skills as well the ability to effectively read, write and give oral presentation(s). Must be able to act as the Company liaison for interface with customer representative(s). Must have proven skill level to interpret blueprints and other service documents, including but not limited to, specifications, reporting and quality requirements. Must be able to travel within the branch territory and/or regional territory as needed. Must be able to work at heights, off of a ladder and in confined spaces, lift up to 50 pounds and move up to 75 pounds Education, Certification, License, and Skill Requirements: Must possess at least a High School diploma or GED equivalency, Associates degree preferred. Work history must contain minimum five (3 – 5) years of experience in fire alarm industry. Must be highly competent with a computer, knowledge of RS232, RS485, Ethernet, TCP /IP protocols, and be able comprehend software programs for the required systems. NICET Certification or CSA beneficial. Must be able to pass a background check for an Alarm Agent License or have a current Alarm Agent License. Must possess system certifications from various manufacturers. IES is a Strategic Partner for the Edwards/ UTC product line and various special systems. Must have a clean driving record and meet company minimum driving standards. Minimum Years of Experience 2-4 License Required No Minimum Education High School
Skills:
Install, Security, Fire alarm, Low voltage, edwards, est, HID Continetnal, VESDA , Installation, Troubleshooting, Service, Electrical, Fire alarm installation, Fire alarm system, Wiring, cabling, certifications, Alarms, Inspection, nicet
Top Skills Details:
Install,Security,Fire alarm,Low voltage,edwards,est, HID Continetnal, VESDA ,Installation,Troubleshooting,Service,Electrical,Fire alarm installation,Fire alarm system,Wiring
Additional Skills & Qualifications:
NTH Any industry certifications: NICET Edwards EST Silent Knight
Experience Level:
Intermediate Level
About TEKsystems:We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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